Developing Intercultural Competence in a Complex Organizational Structure: A Case Study Within Quebec's Workers' Compensation Board.

Background: Wanting to offer culturally sensitive services to a diverse population, rehabilitation counsellors employed by a workers' compensation board (WCB) in a Canadian province asked the researchers to provide them with support to develop their intercultural competencies. A collaborative resear...

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Bibliographic Details
Published in:Journal of Applied Rehabilitation Counseling Vol. 53; no. 3; pp. 170 - 193
Main Authors: Côté, Daniel, Dubé, Jessica, Gravel, Sylvie
Format: research tables/charts Journal Article
Published: Springer Publishing Company, Inc. 2022
Online Access:View this record in EBSCOhost