Measuring Library Broadband Networks to Address Knowledge Gaps and Data Caps.
In this paper, we present findings from a three-year research project funded by the US Institute of Museum and Library Services that examined how advanced broadband measurement capabilities can support the infrastructure and services needed to respond to the digital demands of public library users a...
| Publicado en: | Information Technology & Libraries Vol. 41; no. 3; pp. 1 - 24 |
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| Autores principales: | , , |
| Formato: | pictorial research tables/charts Journal Article |
| Publicado: |
American Library Association
Sep2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=159462247&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 159462247 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 07309295 ITL jtl: Information Technology & Libraries issn: 07309295 maglogo: N pubinfo: dt: Sep2022 vid: 41 iid: 3 pid: 55 pub: American Library Association place: Chicago, Illinois artinfo: ui: 159462247 159462247 159462247 10.6017/ital.v41i3.13775 159462247 ppf: 1 ppct: 23 formats: fmt: @attributes: type: P tig: atl: Measuring Library Broadband Networks to Address Knowledge Gaps and Data Caps. aug: au: Ritzo, Chris Rhinesmith, Colin Jie Jiang affil: Consultant/Owner, Anemophlious Futures LLC sug: subj: Libraries, Public Administration Library Technical Services Evaluation Internet Connections Evaluation Quality Assessment Libraries, Electronic Human United States Funding Source Qualitative Studies Quantitative Studies Prospective Studies Conceptual Framework Interviews Focus Groups Surveys Digital Divide Rural Areas Urban Areas Race Factors Ethnic Groups Internet Access Quality Improvement Information Technology Digital Technology Access to Information ab: In this paper, we present findings from a three-year research project funded by the US Institute of Museum and Library Services that examined how advanced broadband measurement capabilities can support the infrastructure and services needed to respond to the digital demands of public library users across the US. Previous studies have identified the ongoing broadband challenges of public libraries while also highlighting the increasing digital expectations of their patrons. However, few large-scale research efforts have collected automated, longitudinal measurement data on library broadband speeds and quality of service at a local, granular level inside public libraries over time, including when buildings are closed. This research seeks to address this gap in the literature through the following research question: How can public libraries utilize broadband measurement tools to develop a better understanding of the broadband speeds and quality of service that public libraries receive? In response, quantitative measurement data were gathered from an open-source broadband measurement system that was both developed for the research and deployed at 30 public libraries across the US. Findings from our analysis of the data revealed that Ookla measurements over time can confirm when the library's internet connection matches expected service levels and when they do not. When measurements are not consistent with expected service levels, libraries can observe the differences and correlate this with additional local information about the causes. Ongoing measurements conducted by the library enable local control and monitoring of this vital service and support critique and interrogation of the differences between internet measurement platforms. In addition, we learned that speed tests are useful for examining these trends but are only a small part of assessing an internet connection and how well it can be used for specific purposes. These findings have implications for state library agencies and federal policymakers interested in having access to data on observed versus advertised speeds and quality of service of public library broadband connections nationwide. pubtype: Academic Journal doctype: pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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