Redesigning patient flow in orthopedics and radiology clinics via a three-phase 'Kaizen' improvement approach and interrupted time series analysis.

Introduction: The orthopedics clinic at an academic medical center has low patient satisfaction rates for patients that require an X-ray and have difficulty ambulating. The project aimed to reduce the 'non-value-added' time during appointments by using Lean and Six Sigma methodologies and enhance pa...

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Detalles Bibliográficos
Publicado en:International Journal for Quality in Health Care Vol. 34; no. 3; pp. 1 - 8
Autores principales: Sullivan, Kali, Topper, Langley, Rajwani, Aliysa
Formato: research tables/charts Journal Article
Publicado: Oxford University Press / USA 2022
Acceso en línea:Ver este registro en EBSCOhost