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Mobile-App Privacy Nutrition Labels Missing Key Ingredients for Success: Android and iOS privacy labels confuse developers and end users.

The article analyzes the attempt of the Android and iOS mobile operating systems to format mobile app privacy notices in a simple format resembling nutrition labels, in order to provide consumers with the information they need to make informed decisions. Topics include confusing language, and the ch...

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Published in:Communications of the ACM Vol. 65; no. 11; pp. 26 - 29
Main Author: Cranor, Lorrie Faith
Format: Article
Published: Association for Computing Machinery Nov2022
Subjects:
Right of privacy
Mobile apps
Consumer education
Android (Operating system)
iOS (Operating system)
Technical language
Nutrition tables
Online Access:View this record in EBSCOhost
Summary:The article analyzes the attempt of the Android and iOS mobile operating systems to format mobile app privacy notices in a simple format resembling nutrition labels, in order to provide consumers with the information they need to make informed decisions. Topics include confusing language, and the challenge for app developers to accurately represent their data practices. The author offers recommendations for improvement, including automating systems, standardizing terminology, and increasing ease of access.