Impersonalisation: the corruption of social care. Competing dimensions, personal perspectives and experiences of care.

In this paper I argue that 'personalisation' is a rebranding policy that has had three effects: to disguise deep structural faults in the organisation, funding and practice of social care; to deceive the population into assuming (until they come to need it) that personalised social care exists, and...

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Published in:Journal of Social Work Practice Vol. 36; no. 4; pp. 481 - 495
Main Author: Burton, John
Format: Article
Published: Taylor & Francis Ltd Dec2022
Subjects:
Online Access:View this record in EBSCOhost
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      dt: Dec2022
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        10.1080/02650533.2022.2119949
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        atl: Impersonalisation: the corruption of social care. Competing dimensions, personal perspectives and experiences of care.
      aug:
        au: Burton, John
        affil: Independent Social Care Consultant, UK
      su:
        Medical quality control
        Social case work
        Depersonalization
      sug:
        subj:
          Medical quality control
          Social case work
          Depersonalization
      keyword:
        care homes
        Care Quality Commission
        community care
        neighbourhood care
        privatisation
        Social care
        care homes
        Care Quality Commission
        community care
        neighbourhood care
        privatisation
        Social care
      ab: In this paper I argue that 'personalisation' is a rebranding policy that has had three effects: to disguise deep structural faults in the organisation, funding and practice of social care; to deceive the population into assuming (until they come to need it) that personalised social care exists, and to systematically undermine and destroy what remains of truly personal, relationship based care in communities. I give numerous examples of the ways in which care homes have been corrupted throughout the relentless privatisation, commercialisation and regulation of the last thirty years; I tell of my own experience of social care since the 1960s, and I give three accounts of people I know who have been able to find real and very personal care still surviving in their neighbourhoods.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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