Consumer and Provider Perspectives on Technologies Used Within Aged Care: An Australian Qualitative Needs Assessment Survey.

We undertook a qualitative assessment of aged care technology needs from the perspective of consumers and providers using a cross-sectional survey that assumed a largely open-response format. We recruited a convenience sample of individuals aged 18 years or older, lived in Australia, and self-identi...

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Published in:Journal of Applied Gerontology Vol. 41; no. 12; pp. 2557 - 2566
Main Authors: Moyle, Wendy, Pu, Lihui, Murfield, Jenny, Sung, Billy, Sriram, Deepa, Liddle, Jacki, Estai, Mohamed, Lion, Katarzyna
Format: Article
Published: Sage Publications Inc. Dec2022
Subjects:
Online Access:View this record in EBSCOhost
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      dt: Dec2022
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      pub: Sage Publications Inc.
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        atl: Consumer and Provider Perspectives on Technologies Used Within Aged Care: An Australian Qualitative Needs Assessment Survey.
      aug:
        au:
          Moyle, Wendy
          Pu, Lihui
          Murfield, Jenny
          Sung, Billy
          Sriram, Deepa
          Liddle, Jacki
          Estai, Mohamed
          Lion, Katarzyna
        affil:
          Menzies Health Institute Queensland, 5723 Griffith University, Brisbane, QLD, Australia
          School of Nursing & Midwifery, 5723 Griffith University, Brisbane, QLD, Australia
          Australian Aged Care Technologies Collaborative, 5723 Griffith University, Brisbane, QLD, Australia
          School of Management and Marketing, 1649 Curtin University, Perth, WA, Australia
          School of Information Technology and Electrical Engineering, 1974 University of Queensland, Brisbane, Australia
          The Australian eHealth Research Centre, CSIRO, Perth, WA, Australia
      su:
        Australia
        Cross-sectional method
        Consumer attitudes
        Qualitative research
        Technology
        Needs assessment
        Content analysis
        Elder care
        Attitudes of medical personnel
        Research methodology
        Statistical sampling
        Thematic analysis
      sug:
        subj:
          Cross-sectional method
          Consumer attitudes
          Qualitative research
          Technology
          Needs assessment
          Content analysis
          Elder care
          Australia
          Continuing Care Retirement Communities
          Marketing Research and Public Opinion Polling
          Attitudes of medical personnel
          Research methodology
          Statistical sampling
          Thematic analysis
      keyword:
        aged care
        COVID-19
        needs
        survey
        technology
        aged care
        COVID-19
        needs
        survey
        technology
      ab: We undertook a qualitative assessment of aged care technology needs from the perspective of consumers and providers using a cross-sectional survey that assumed a largely open-response format. We recruited a convenience sample of individuals aged 18 years or older, lived in Australia, and self-identified as either an older adult (n = 133), an informal caregiver of an older adult (n = 27), and/or clinician, healthcare practitioner, and aged care provider (n = 148). Survey responses were analyzed using a descriptive qualitative content analysis approach to interpret meaning from written survey responses. We identified seven themes reporting that technologies used in aged care do not appear to be meeting end-user needs. Supporting the Technology Acceptance Model, consumers and providers perceive usefulness of the technology and its actual ease of use as drivers of acceptance toward gerontechnology. Ten recommendations are proposed to support technology use and the quality of aged care.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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