The importance of compassion and respectful care for the health workforce: a mixed-methods study.

Background: Compassionate and respectful care (CRC) is an essential element for health care providers (HCPs), which builds a positive environment and intimacy among health care professionals, patients, and families. However, there is a lack of studies examining the prevalence of and factors associat...

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Publicado en:Journal of Public Health: From Theory to Practice (2198-1833) Vol. 31; no. 2; pp. 167 - 179
Autores principales: Jemal, Kemal, Hailu, Dejene, Mekonnen, Mathewos, Tesfa, Bikila, Bekele, Kumera, Kinati, Tadele
Formato: Artículo
Publicado: Springer Nature Feb2023
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2023
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      pub: Springer Nature
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        10.1007/s10389-021-01495-0
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        atl: The importance of compassion and respectful care for the health workforce: a mixed-methods study.
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          Jemal, Kemal
          Hailu, Dejene
          Mekonnen, Mathewos
          Tesfa, Bikila
          Bekele, Kumera
          Kinati, Tadele
        affil: Department of Nursing, College of Health Sciences, Salale University, PO Box 245, Fitche, Ethiopia
      su:
        Ethiopia
        Focus groups
        Health facilities
        Medical personnel
        Compassion
        Labor supply
        Socioeconomic factors
        Psychosocial factors
        Patient care
        Respect
        Statistics
        Confidence intervals
        Research methodology
        Multivariate analysis
        Descriptive statistics
        Research funding
        Statistical sampling
        Judgment sampling
        Data analysis software
        Logistic regression analysis
        Thematic analysis
      sug:
        subj:
          Focus groups
          Health facilities
          Medical personnel
          Compassion
          Labor supply
          Socioeconomic factors
          Psychosocial factors
          Patient care
          Respect
          Ethiopia
          All Other Outpatient Care Centers
          Temporary Help Services
          Marketing Research and Public Opinion Polling
          Statistics
          Confidence intervals
          Research methodology
          Multivariate analysis
          Descriptive statistics
          Research funding
          Statistical sampling
          Judgment sampling
          Data analysis software
          Logistic regression analysis
          Thematic analysis
      keyword:
        Caring
        Compassionate
        Health workforce
        Respectful
        Caring
        Compassionate
        Health workforce
        Respectful
      ab: Background: Compassionate and respectful care (CRC) is an essential element for health care providers (HCPs), which builds a positive environment and intimacy among health care professionals, patients, and families. However, there is a lack of studies examining the prevalence of and factors associated with compassionate and respectful care practice in low-resource countries. Therefore, this study aimed to assess the practice of compassionate and respectful care and its associated factors among the health workforce (HWF). Methods: This mixed-methods study was conducted through quantitative and qualitative data collection from April to May 2019 in North Shewa Zone health care facilities (NSHFs). For quantitative analysis, participants were selected using a systematic random sampling technique. Participants for qualitative analysis were selected using a purposive sampling technique. Data entries were made by EpiData version 3.2 and exported to SPSS version 23 software for analysis. Bivariable and multivariable logistic regression analyses were performed to determine the associated factors. Thematic analysis was carried out for qualitative data. Results: A total of 392 HWF responded to a self-administered survey, and 72 participants participated in focus group discussions (FGDs). Four categories of themes emerged: definition/knowledge, barriers, benefit, and leadership will. The prevalence of compassionate and respectful care practices was 38.8% and 46.2%, respectively. Female gender, health officer role, having a monthly salary equal to or greater than 5000 Ethiopian birr, and a positive attitude were significantly associated with compassionate care practice. The age category of 30–39, positive attitude, and ensuring a safe and clean care environment were significantly associated with respectful care practice. Conclusion: Compassionate and respectful care among HWF requires an actual demonstration of humanity and kindness to promote person-centered practice for their clients. Therefore, the Ethiopian Federal Ministry of Health should emphasize CRC continuity by including it in the health care curriculum, improving the health care ethics skill gap, designing appropriate policy to reduce workload, and promoting patient rights.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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