Mobile application development for older adults to provide information on senior welfare centers: A case study...International Society for Gerontechnology 13th World Conference, October 22-26, 2022, Daegu, South Korea

Purpose With COVID-19 pandemic, social distancing has been implemented to prevent infection, making it difficult to meet people in person. Therefore, most social welfare service providers have switched from face-to-face services to non-face-to-face services. The population group that suffers the mos...

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Published in:Gerontechnology Vol. 21; pp. 2 - 3
Main Authors: Chung, S. D., Lee, A. Y., Lee, H. J.
Format: abstract proceedings research Journal Article
Published: International Society for Gerontechnology Oct2022
Online Access:View this record in EBSCOhost
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      dt: Oct2022
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      pub: International Society for Gerontechnology
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        atl: Mobile application development for older adults to provide information on senior welfare centers: A case study...International Society for Gerontechnology 13th World Conference, October 22-26, 2022, Daegu, South Korea
      aug:
        au:
          Chung, S. D.
          Lee, A. Y.
          Lee, H. J.
        affil: Ewha Womans University, Seoul, Korea
      sug:
        subj:
          Mobile Applications Utilization
          Diffusion of Innovation Methods
          Health Information
          Communication
          Senior Centers
          Congresses and Conferences South Korea
          South Korea
          Aged
          Aged: 65+ years
      ab: Purpose With COVID-19 pandemic, social distancing has been implemented to prevent infection, making it difficult to meet people in person. Therefore, most social welfare service providers have switched from face-to-face services to non-face-to-face services. The population group that suffers the most from these changes is older people (Yoo & Lee, 2021; Lee & Yoon, 2021), who already experience loneliness and isolation due to social distancing. They are complaining of difficulties in using social welfare services since most information was provided online. This study was conducted for the purpose of developing a mobile application that provides information necessary for older adults who use a senior welfare center. Methods First, we searched for apps designed for older adults and conducted a comprehensive literature review to analyze the problems of existing app-based services. Second, based on the analyses, we attempted to develop a mobile application that provides information and services necessary for older adults who use the senior welfare center services during the COVID-19 pandemic. After development of 'Welsh', seniors in five senior centers who voluntarily participated in the study used the app for two weeks and evaluated the app (n=376). The level of digital literacy was also measured with standardized questions before using the app and after two weeks to test the effectiveness of the app. Results and Discussion A mobile application "Welsh" was developed in this study, and it has the following characteristics. First, users can receive comprehensive information from senior welfare centers using the app. Second, people can register with many agencies using the app. Third, two-way communication is possible through chat functions. Older people can also share useful information with each other. Fourth, service providers can release information and communicate with the seniors as well. Ultimately, "Welsh" is expected to help older people to reduce loneliness by maintaining social connections. The results of the pre- and post-test revealed that it improved the level of digital literacy of the participants (t=-3.715, p < .001).
      pubtype: Academic Journal
      doctype:
        abstract
        proceedings
        research
        Journal Article
      ougenre: Article
    language: English
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