Improving the U.S. Workforce System by Transforming its Performance Measurement System into an Intelligent Information System.

A smart public workforce system requires customized tools to help customers navigate through the complexities of finding a job or finding qualified workers. It also requires that information flow in both directions—from customers to the workforce system and vice versa. This commentary shows some ear...

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Publicado en:Economic Development Quarterly Vol. 37; no. 1; pp. 20 - 27
Autor principal: Eberts, Randall W.
Formato: Artículo
Publicado: Sage Publications Inc. Feb2023
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2023
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      pub: Sage Publications Inc.
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        atl: Improving the U.S. Workforce System by Transforming its Performance Measurement System into an Intelligent Information System.
      aug:
        au: Eberts, Randall W.
        affil: W.E. Upjohn Institute for Employment Research, Kalamazoo, MI, USA
      su:
        Michigan
        Georgia
        Artificial intelligence
        Labor supply
        Government programs
        Information storage & retrieval systems
        Decision support systems
      sug:
        subj:
          Artificial intelligence
          Labor supply
          Government programs
          Michigan
          Georgia
          Temporary Help Services
          Information storage & retrieval systems
          Decision support systems
      keyword:
        continuous improvement
        data
        economic development
        evidence-based decision making
        performance measures
        workforce system
        continuous improvement
        data
        economic development
        evidence-based decision making
        performance measures
        workforce system
      ab: A smart public workforce system requires customized tools to help customers navigate through the complexities of finding a job or finding qualified workers. It also requires that information flow in both directions—from customers to the workforce system and vice versa. This commentary shows some early attempts at constructing algorithms to develop tools and proposes research that is necessary for future refinements. The Workforce Innovation and Opportunity Act (WIOA), the federal program that provides most funds and guidance for the nation's public workforce system, offers some direction for states to follow in constructing various aspects of these tools. The early attempts include a pilot for Georgia, called Frontline Decision Support System (FDSS), and the Value-Added Performance Improvement System (VAPIS) for the state of Michigan. Future research must answer questions such as the efficacy of AI over regression, and how does one go about evaluating such tools.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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