Ensuring Safety of Patients in Complex Health Systems: A Focus on Primary Healthcare Service Relations in Nigeria.

Patient-centered healthcare is a goal for all health systems. However, given the inherent complexities of the health system as one with many nonlinear and dynamic components, the safety of patients could be affected. Therefore, there is the need to study these complexities to manage them toward opti...

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Publicado en:Health & Social Work Vol. 48; no. 1; pp. 54 - 64
Autores principales: Uzochukwu, Benjamin, Agwu, Prince, Okeke, Chinyere, Uzochukwu, Adaora, Onwujekwe, Obinna
Formato: Artículo
Publicado: Oxford University Press / USA Feb2023
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Acceso en línea:Ver este registro en EBSCOhost
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        atl: Ensuring Safety of Patients in Complex Health Systems: A Focus on Primary Healthcare Service Relations in Nigeria.
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        au:
          Uzochukwu, Benjamin
          Agwu, Prince
          Okeke, Chinyere
          Uzochukwu, Adaora
          Onwujekwe, Obinna
        affil:
          is professor, Department of Community Medicine
          is lecturer, Department of Social Work
          is lecturer, Department of Community Medicine
          is lecturer, Department of Business Administration
          is professor, Department of Health Administration, University of Nigeria , Enugu, Nigeria
      su:
        Nigeria
        Evaluation of medical care
        Patient-centered care
        Interviewing
        Social justice
        Primary health care
        Qualitative research
        Labor supply
        Interprofessional relations
        Job satisfaction
        Medical practice
        Patient safety
        Conceptual structures
        Judgment sampling
        Endowments
      sug:
        subj:
          Evaluation of medical care
          Patient-centered care
          Interviewing
          Social justice
          Primary health care
          Qualitative research
          Labor supply
          Interprofessional relations
          Job satisfaction
          Medical practice
          Patient safety
          Nigeria
          Grantmaking Foundations
          Temporary Help Services
          Conceptual structures
          Judgment sampling
          Endowments
      keyword:
        complex health systems
        health financing
        health service delivery
        health workforce
        patient satisfaction
        complex health systems
        health financing
        health service delivery
        health workforce
        patient satisfaction
      ab: Patient-centered healthcare is a goal for all health systems. However, given the inherent complexities of the health system as one with many nonlinear and dynamic components, the safety of patients could be affected. Therefore, there is the need to study these complexities to manage them toward optimal service delivery. The present study is a qualitative inquiry into the complexities of primary healthcare (PHC) in Nigeria and effects on patients' safety across four PHC facilities in Enugu state in southeast Nigeria. It utilizes a framework that draws on the components of interprofessional collaboration, inclusive of health financing and health workforce satisfaction, to understand the complex PHC system and patient safety. The study findings show that the PHC system in the study area performs suboptimally on the three counts, which implies poor management of the complexities of the system such that patients are highly susceptible to harm. Making a commitment to addressing the shortcomings present in each of the three components will help to decomplexify PHC in line with the World Health Organization agenda of achieving resilient and strong health systems. Importantly, optimizing the psychosocial space in Nigeria's PHC by employing qualified social workers and other psychosocial professionals is crucial for patient safety and a range of psychosocial activities that can enhance job satisfaction of health workers.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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