Decision-Making in the Selection, Procurement, and Implementation of Alma/Primo.

This case study examines the decision-making process of library leaders and administrators in the selection, procurement, and implementation of Ex Libris Alma/Primo as their library services platform (LSP). The authors conducted a survey of libraries and library consortia in Canada and the United St...

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Detalles Bibliográficos
Publicado en:Information Technology & Libraries Vol. 42; no. 1; pp. 1 - 34
Autores principales: Jin Xiu Guo, Xu, Gordon
Formato: questionnaire/scale research tables/charts Journal Article
Publicado: American Library Association Mar2023
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:This case study examines the decision-making process of library leaders and administrators in the selection, procurement, and implementation of Ex Libris Alma/Primo as their library services platform (LSP). The authors conducted a survey of libraries and library consortia in Canada and the United States who have implemented or plan to implement Alma. The results show that most libraries use both request for information (RFI) and request for proposal (RFP) in their system selection process, but the vendor-offered training is insufficient for effective operation. One-third of the libraries surveyed are considering switching to open-source options for their next automation system. These insights can benefit libraries and library consortia in improving their technological readiness and decision-making processes.