MANAGING VIOLENCE AND AGGRESSION: GRADUATE-ENTRY NURSING STUDENTS' RESPONSES TO PRE-EMPTIVE COMMUNICATION SKILLS EDUCATION.

Background: Violence and aggression toward nurses are workplace hazards that have been exacerbated by the COVID-19 pandemic. In clinical practice placements, nursing students sometimes bear the brunt of aggression from both patients and staff. The skills to respond safely and appropriately to these...

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Published in:Kaitiaki Nursing Research Vol. 13; no. 1; pp. 9 - 19
Main Authors: Moir, Chris, Baby, Maria
Format: research tables/charts Journal Article
Published: New Zealand Nurses Organisation Nov2022
Online Access:View this record in EBSCOhost
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      dt: Nov2022
      vid: 13
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      pub: New Zealand Nurses Organisation
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        atl: MANAGING VIOLENCE AND AGGRESSION: GRADUATE-ENTRY NURSING STUDENTS' RESPONSES TO PRE-EMPTIVE COMMUNICATION SKILLS EDUCATION.
      aug:
        au:
          Moir, Chris
          Baby, Maria
        affil: Senior lecturer at the Centre for Postgraduate Nursing Studies, University of Otago, Christchurch
      sug:
        subj:
          COVID-19 Pandemic
          Workplace Violence Prevention and Control
          Aggression Prevention and Control
          Students, Nursing Psychosocial Factors
          Entry Into Practice
          Education, Nursing, Graduate
          Student Attitudes
          Communication Skills Training
          Occupational Hazards Evaluation
          Human
          Male
          Female
          Adolescence
          Adult
          Middle Age
          Quasi-Experimental Studies
          Pretest-Posttest Design
          Program Evaluation
          Safety
          Workforce Education
          Outcomes of Education Evaluation
          Curriculum
          Adaptation, Psychological
          Work Environment
          Outcome Assessment
          Registered Nurses Education
          Student Placement
          Mental Health
          Questionnaires
          Descriptive Statistics
          Comparative Studies
          Data Analysis Software
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: Background: Violence and aggression toward nurses are workplace hazards that have been exacerbated by the COVID-19 pandemic. In clinical practice placements, nursing students sometimes bear the brunt of aggression from both patients and staff. The skills to respond safely and appropriately to these workplace hazards should be taught before students undertake clinical practice experiences. Therefore, teaching de-escalation skills early in the nursing programme is vital for student safety, and perhaps ultimately for their retention in the nursing workforce. Objectives: To determine the effectiveness of early communication skills training to enhance nursing students' aggression management skills while on clinical placement. Design: A quasi-experimental design using pre- and post-tests of communication competence following an education module delivered as part of the curriculum. Sample and setting: Participants were students in a master of nursing science pre-registration programme. Methods: Thackrey's Confidence in Coping with Patient Aggression Instrument and the Interpersonal Communication Competence Scale were administered at baseline before the communication session was taught. The same questionnaires were administered after the participants had completed clinical placements in acute care and mental health. Results: There were 33 nursing student participants. Outcome measures indicated a significant increase in both aspects of communication confidence and competence from baseline across the two placements for the combined cohorts. Conclusion: The study highlights the need to deliver communication skills training early in the nursing programme to enable nursing students to develop confidence in dealing with aggression across all areas of health care.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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