Investigation of the effect of the career management system and succession plan on employees' work stress and feelings of entrapment.
BACKGROUND: Work stress and feeling of entrapment are harmful physical and emotional results for employees when the workload demands exceed their capacities. OBJECTIVE: This study aims to investigate the effects of the career management system and succession plan on employees' work stress and feelin...
| Publicado en: | Work Vol. 74; no. 3; pp. 1035 - 1055 |
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| Autores principales: | , , , |
| Formato: | algorithm research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2023
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=162674435&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 162674435 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: 2023 vid: 74 iid: 3 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 162674435 160346611 162674435 162674435 10.3233/WOR-211096 162674435 ppf: 1035 ppct: 20 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Investigation of the effect of the career management system and succession plan on employees' work stress and feelings of entrapment. aug: au: Aslan, Mustafa Lee, Yu-Feng L. Yaman, Fatih Aksu, Ayhan affil: Istanbul Gelisim University, Istanbul, Turkey sug: subj: Career Planning and Development Employee Attitudes Stress, Occupational Psychological Well-Being Human Cross Sectional Studies Convenience Sample Descriptive Statistics Structural Equation Modeling Path Analysis Educational Status Schools, Secondary Summated Rating Scaling Turkiye Questionnaires Exploratory Research Factor Analysis Adolescence Adult Female Male Coefficient alpha Mediation Analysis Data Analysis Software Adolescent: 13-18 years Adult: 19-44 years Female Male ab: BACKGROUND: Work stress and feeling of entrapment are harmful physical and emotional results for employees when the workload demands exceed their capacities. OBJECTIVE: This study aims to investigate the effects of the career management system and succession plan on employees' work stress and feelings of entrapment in hopes of improving employees' well-being to promote business continuity. METHODS: In this cross-sectional study, the convenient sampling method was adopted. The research was conducted with the participation of call center agents (n = 621) of three call centers in Turkey. The Partial Least Squares Structural Equation Modeling (PLS-SEM) path analysis was performed on the collected data for hypothesis testing. RESULTS: Both career management systems (CMS) and succession plans (SP) reduce employees' work stress and feelings of entrapment. Work stress was found to mediate the effects of CMS and SP on the Feeling of Entrapment. The CMS reduces the work stress of employees with university degrees than those with a high school diploma. Meanwhile, SP reduces more of the feeling of entrapment for employees newly starting their jobs (with 0–2 years of seniority) than the workers with three or more years of seniority. CONCLUSION: Empirically, the feeling of entrapment seems higher among the employees with three or more years of seniority, suggesting that human resource management should focus on employees' work stress and feeling of job insecurity issues and offer possible and timely solutions. Furthermore, organizations showing care to newly arriving staff and giving them job assurance is believed crucial to improving employees' recruitment and retention. pubtype: Academic Journal doctype: algorithm research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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