Usability of Emergency Department Information System Based on Users' Viewpoint; a Cross-Sectional Study.
Introduction: The emergency department is of special importance due to its emergency and vital services, the high volume of referrals, and the patients' physical condition. Thus, it requires a well-designed information system with no usability problems. This study aimed to evaluate the usability of...
| Publicado en: | Archives of Academic Emergency Medicine Vol. 10; no. 1; pp. 1 - 10 |
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| Autores principales: | , , , |
| Formato: | questionnaire/scale research tables/charts Journal Article |
| Publicado: |
Shahid Beheshti University of Medical Sciences
2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=162690925&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 162690925 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 26454904 MFMK jtl: Archives of Academic Emergency Medicine issn: 26454904 maglogo: N pubinfo: dt: 2022 vid: 10 iid: 1 pid: 87963 pub: Shahid Beheshti University of Medical Sciences artinfo: ui: 162690925 162690925 162690925 10.22037/aaem.v10i1.1635 162690925 ppf: 1 ppct: 9 formats: fmt: @attributes: type: P tig: atl: Usability of Emergency Department Information System Based on Users' Viewpoint; a Cross-Sectional Study. aug: au: Almasi, Sohrab Mehrabi, Nahid Asadi, Farkhondeh Afzali, Mahboobeh affil: Department of Health Information Technology, School of Paramedical Sciences, AJA University of Medical Sciences, Tehran, Iran sug: subj: Emergency Service Information Systems Utilization Emergency Service Information Systems Evaluation Hospital Information Systems Utilization Usability Study Evaluation Consumer Satisfaction Evaluation Human Male Female Cross Sectional Studies Questionnaires Content Validity Reliability and Validity Coefficient alpha Descriptive Statistics Needs Assessment Software Utilization Research Instruments Standards Data Quality Data Analysis Software Quality Improvement Funding Source Male Female ab: Introduction: The emergency department is of special importance due to its emergency and vital services, the high volume of referrals, and the patients' physical condition. Thus, it requires a well-designed information system with no usability problems. This study aimed to evaluate the usability of the emergency department information system from users' perspectives. Methods: This was a cross-sectional study. The research setting was the emergency department of 3 hospitals. The research instrument was a 37-item questionnaire adapted from the USE and ISO Metrics questionnaires, consisting of five dimensions measuring the usefulness of the system, ease of use, ease of learning, user satisfaction, and suitability for the task. The content validity of the questionnaire was examined using the content validity ratio and content validity index, and its reliability was assessed using Cronbach's alpha (® = 0.88). Results: Fifty questionnaires were administered in the three hospitals, and the response rate was 80%. According to the findings, 55% of the respondents were female. The highest mean scores belonged to usefulness in emergency department information system (EDIS) A, ease of use in EDIS B, ease of learning in EDIS A, user satisfaction in EDIS C, and suitability for the task in EDIS A. According to the usability evaluation criteria, ease of learning (3.66 ± 0.74), usefulness (3.53 ± 0.87), and suitability for the task (3.47 ± 0.96) received the highest scores, and the lowest scores belonged to user satisfaction (3.29 ± 1.01) and ease of use (3.12 ± 1.00). Conclusion: In terms of usability criteria, the emergency department information system is at a relatively good level. The usability of these systems can be further enhanced by considering the users' working needs, improving software flexibility, customizing the software, using data visualization tools, observing consistency of features and standards, and increasing the quality of information and system services. pubtype: Academic Journal doctype: questionnaire/scale research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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