Social facilitation effects in online coaction: the moderating role of social comparison direction.

Online and face-to-face coactions are widely used work organization modes. This study aims to investigate the effect of social comparison direction on task performance when people coact online. A total of 40 individuals were recruited to participate in a 2 (coaction type: online and face to face) ×...

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Detalles Bibliográficos
Publicado en:International Journal of Occupational Safety & Ergonomics Vol. 29; no. 2; pp. 676 - 685
Autores principales: Liu, Na, Pu, Quanlin, Shi, Yan, Zhang, Yunhong
Formato: pictorial research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Jun2023
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Online and face-to-face coactions are widely used work organization modes. This study aims to investigate the effect of social comparison direction on task performance when people coact online. A total of 40 individuals were recruited to participate in a 2 (coaction type: online and face to face) × 3 (social comparison direction: upward, downward and no comparison) × 2 (phase: pre-comparison and post-comparison) within-subject experiment. The participants performed visual search tasks while their response time and search accuracy rates were measured. Results showed that the participants were reported to perform faster when they coacted online than face to face. The upward comparison led to a stronger social facilitation effect than the downward and no comparison directions, either in online or face-to-face coaction. These findings provide practical implications in the design of coaction modes for groups and teams working remotely.