Consumer Survey on Hearing Aid Benefit and Satisfaction.
Purpose: There is unexplained variability in self-reported hearing aid outcomes. The aim of this study was to evaluate determinants of hearing aid benefit and satisfaction ratings using a large-scale customer survey and to analyze the relation between demographic variables, hearing aid attributes, b...
| Published in: | Journal of Speech, Language & Hearing Research Vol. 66; no. 4; pp. 1410 - 1428 |
|---|---|
| Main Authors: | , , , |
| Format: | Article |
| Published: |
American Speech-Language-Hearing Association
Apr2023
|
| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=163147715&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 163147715 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 10924388 1SM jtl: Journal of Speech, Language & Hearing Research issn: 10924388 maglogo: N pubinfo: dt: Apr2023 vid: 66 iid: 4 pid: 42 pub: American Speech-Language-Hearing Association artinfo: ui: 163147715 10.1044/2022_jslhr-22-00066 ppf: 1410 ppct: 18 formats: fmt: @attributes: type: P size: 1.9MB tig: atl: Consumer Survey on Hearing Aid Benefit and Satisfaction. aug: au: Bannon, Larissa Picou, Erin M. Bailey, Abram Manchaiahd, Vinaya affil: Department of Hearing and Speech Sciences, Vanderbilt Bill Wilkerson Center, Vanderbilt University, Nashville, TN. Department of Hearing and Speech Sciences, Vanderbilt Bill Wilkerson Center, Vanderbilt University Medical Center, Nashville, TN. Hearing Tracker Inc, Austin, TX. Department of Otolaryngology – Head & Neck Surgery, School of Medicine, University of Colorado, Aurora. UCHealth Hearing and Balance Clinic, University of Colorado Hospital, Aurora. Virtual Hearing Lab, Collaborative Initiative between University of Colorado School of Medicine and University of Pretoria, Aurora. Department of Speech-Language Pathology and Audiology, University of Pretoria, South Africa. Department of Speech and Hearing, Manipal College of Health Professions, Manipal Academy of Higher Education, India. su: Social determinants of health Analysis of variance Patient satisfaction Retrospective studies Consumer attitudes Sociodemographic factors Confidence intervals Hearing aids Regression analysis Surveys Questionnaires Descriptive statistics Data analysis software sug: subj: Social determinants of health Analysis of variance Patient satisfaction Retrospective studies Consumer attitudes Sociodemographic factors All Other Health and Personal Care Stores Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers Electromedical and Electrotherapeutic Apparatus Manufacturing Professional machinery, equipment and supplies merchant wholesalers Confidence intervals Hearing aids Regression analysis Surveys Questionnaires Descriptive statistics Data analysis software ab: Purpose: There is unexplained variability in self-reported hearing aid outcomes. The aim of this study was to evaluate determinants of hearing aid benefit and satisfaction ratings using a large-scale customer survey and to analyze the relation between demographic variables, hearing aid attributes, benefit, and satisfaction. Method: The study used a retrospective design wherein 2,109 hearing aid users, recruited by Hearing Tracker and Hearing Loss Association of America, completed an online survey. The survey included questions about demographics, perceived hearing loss, devices, service delivery, cost, benefit, and satisfaction. The analytic approach included descriptive summaries and regression models to evaluate potential determinants of hearing aid benefit and satisfaction ratings. Results: Hearing aid sound quality, fit and comfort, and battery life were related to both benefit and satisfaction. Respondents who rated these outcomes favorably were also likely to benefit from, and be satisfied with, their hearing aids. Benefit was also related to degree of hearing loss, hearing aid experience, and cost. Hearing aid users with greater self-perceived hearing loss, more hearing aid experience, and more expensive hearing aids reported more benefit. Satisfaction was also related to age, employment status, and brand. Younger respondents, those who were students, and those using certain brands reported more satisfaction. Conclusions: The results highlight importance of good hearing aid outcomes (quality, fit/comfort, and battery life) for benefit and satisfaction ratings. Professionals who fit hearing aids should strive to focus on achieving these outcomes and researchers should strive to explain the remaining variability in ratings of benefit and satisfaction. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|