How hospital top managers reason about the central leadership task of balancing quality of patient care, economy and professionals' engagement: an interview study.

Purpose: This study aims to deepen the understanding of how top managers reason about handling the relationships between quality of patient care, economy and professionals' engagement. Design/methodology/approach: Qualitative design. Individual in-depth interviews with all members of the executive m...

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Publicado en:Leadership in Health Services (1751-1879) Vol. 36; no. 2; pp. 261 - 275
Autores principales: Bååthe, Fredrik, von Knorring, Mia, Isaksson-Rø, Karin
Formato: research Journal Article
Publicado: Emerald Publishing Limited 2023
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2023
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      pub: Emerald Publishing Limited
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        163187081
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        10.1108/LHS-02-2022-0009
        163187081
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        atl: How hospital top managers reason about the central leadership task of balancing quality of patient care, economy and professionals' engagement: an interview study.
      aug:
        au:
          Bååthe, Fredrik
          von Knorring, Mia
          Isaksson-Rø, Karin
        affil: Institute for Studies of the Medical Profession, LEFO, Oslo, Norway
      sug:
        subj:
          Health Facility Administrators
          Leadership
          Task Performance and Analysis
          Patient Care
          Quality of Health Care
          Health Care Costs
          Professional Role
          Attitude of Health Personnel
          Quality of Working Life
          Human
          Qualitative Studies
          Interviews
          Hospitals Norway
          Norway
          Thematic Analysis
          Descriptive Statistics
          Male
          Female
          Male
          Female
      ab: Purpose: This study aims to deepen the understanding of how top managers reason about handling the relationships between quality of patient care, economy and professionals' engagement. Design/methodology/approach: Qualitative design. Individual in-depth interviews with all members of the executive management team at an emergency hospital in Norway were analysed using reflexive thematic method. Findings: The top managers had the intention to balance between quality of patient care, economy and professionals' engagement. This became increasingly difficult in times of high internal or external pressures. Then top management acted as if economy was the most important focus. Practical implications: For health-care top managers to lead the pursuit towards increased sustainability in health care, there is a need to balance between quality of patient care, economy and professionals' engagement. This study shows that this balancing act is not an anomaly top-managers can eradicate. Instead, they need to recognize, accept and deliberately act with that in mind, which can create virtuous development spirals where managers and health-professional communicate and collaborate, benefitting quality of patient care, economy and professionals' engagement. However, this study builds on a limited number of participants. More research is needed. Originality/value: Sustainable health care needs to balance quality of patient care and economy while at the same time ensure professionals' engagement. Even though this is a central leadership task for managers at all levels, there is limited knowledge about how top managers reason about this.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
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