Smile Back at Me, But Only Once: Social Norms of Appropriate Nonverbal Intensity and Reciprocity Apply to Emoji Use.

In computer-mediated communication, small graphical icons (emojis) can be used to compensate for the lack of nonverbal cues such as facial expressions or hand gestures. Accordingly, literature suggests that the use of emojis may also be subject to social norms—similar to nonverbal behavior in face-t...

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Publicado en:Journal of Nonverbal Behavior Vol. 47; no. 2; pp. 245 - 267
Autor principal: Stein, Jan-Philipp
Formato: Artículo
Publicado: Springer Nature Jun2023
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Acceso en línea:Ver este registro en EBSCOhost
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        atl: Smile Back at Me, But Only Once: Social Norms of Appropriate Nonverbal Intensity and Reciprocity Apply to Emoji Use.
      aug:
        au: Stein, Jan-Philipp
        affil: University of Würzburg, Würzburg, Germany
      su:
        Nonverbal communication
        Intimacy (Psychology)
        Social norms
        Facial expression
        Interpersonal relations
        Emotions
        User interfaces
        Descriptive statistics
        Research funding
        Text messages
        Emoticons & emojis
      sug:
        subj:
          Nonverbal communication
          Intimacy (Psychology)
          Social norms
          Facial expression
          Interpersonal relations
          Emotions
          Wireless Telecommunications Carriers (except Satellite)
          User interfaces
          Descriptive statistics
          Research funding
          Text messages
          Emoticons & emojis
      keyword:
        Accommodation
        Display rules
        Emoji
        Accommodation
        Display rules
        Emoji
      ab: In computer-mediated communication, small graphical icons (emojis) can be used to compensate for the lack of nonverbal cues such as facial expressions or hand gestures. Accordingly, literature suggests that the use of emojis may also be subject to social norms—similar to nonverbal behavior in face-to-face interactions. However, actual empirical investigations into this assumption remain lacking. To remedy this research gap, I explored whether traditional norms of appropriate emotional intensity and reciprocity also apply to emoji usage. A first online experiment (N = 188) revealed that excessive emoji use in a first-contact scenario leads to diminished interpersonal outcomes, corresponding to the drawbacks of overly intense nonverbal displays in natural interactions. Proceeding to a different communicative stage, Experiment 2 (N = 242) explored nonverbal reciprocity with acquainted interaction partners. Inviting participants to reply to fictitious text messages (at varying levels of interpersonal intimacy), it was observed that stimulus messages containing more emojis also evoke stronger emoji use in return—indicating that principles of nonverbal attunement are in full effect during text-based online interactions.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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