Determinants of continuance intention to use gamification applications for task management: an extension of technology continuance theory.

Purpose: Gamification applications (apps) are gaining great attention in many contexts and have grown increasingly. Despite their significant role in many settings, prior research mainly focused on initial adoption, and there are limited studies on the post-adoption stage. This study aims to explore...

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Published in:Electronic Library Vol. 41; no. 2/3; pp. 286 - 308
Main Authors: Foroughi, Behzad, Iranmanesh, Mohammad, Kuppusamy, Mahaletchimi, Ganesan, Yuvaraj, Ghobakhloo, Morteza, Senali, Madugoda Gunaratnege
Format: research tables/charts Journal Article
Published: Emerald Publishing Limited 2023
Online Access:View this record in EBSCOhost
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      dt: 2023
      vid: 41
      iid: 2/3
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      pub: Emerald Publishing Limited
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        163890529
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        163890529
        10.1108/EL-05-2022-0108
        163890529
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        atl: Determinants of continuance intention to use gamification applications for task management: an extension of technology continuance theory.
      aug:
        au:
          Foroughi, Behzad
          Iranmanesh, Mohammad
          Kuppusamy, Mahaletchimi
          Ganesan, Yuvaraj
          Ghobakhloo, Morteza
          Senali, Madugoda Gunaratnege
        affil: Department of International Business Administration, I-Shou University, Kaohsiung, Taiwan
      sug:
        subj:
          Gamification Utilization
          Technology Utilization
          Intention Evaluation
          Task Performance and Analysis
          Mobile Applications Utilization
          Personal Satisfaction
          Human
          Malaysia
          Attitude Evaluation
          Surveys
          Questionnaires
          Multivariate Analysis
          Descriptive Statistics
          Conceptual Framework
      ab: Purpose: Gamification applications (apps) are gaining great attention in many contexts and have grown increasingly. Despite their significant role in many settings, prior research mainly focused on initial adoption, and there are limited studies on the post-adoption stage. This study aims to explore the factors influencing individuals' continuance intention to use gamified task manager apps, drawing on the technology continuance theory (TCT) by integrating enjoyment, habit and social influence. Design/methodology/approach: Data were obtained from 318 Malaysian who had prior experience with task management gamified apps and analysed with the partial least squares approach. Findings: According to the results, confirmation, perceived usefulness (PU) and enjoyment positively influence satisfaction. PU, enjoyment, satisfaction and social influence affect attitude, while the result failed to confirm the association between perceived ease of use and attitude. Furthermore, PU, attitude and habit are strong determinants of users' continuance intention. Moreover, continuance intention was not predicted by users' satisfaction and social influence. Practical implications: The findings provide directions for developers and marketers of gamified task manager apps. Besides the technological and functional benefits of applications, they should also consider social, hedonic and individual factors in the designing and marketing stages. Originality/value: This study extends the literature by assessing the determinants of continuous intention to use gamified task manager apps; and extending the TCT in the context of gamification by incorporating three contextual factors, namely, perceived enjoyment, social influence and habit.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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