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The Profession of IT: Can Generative AI Bots Be Trusted?

This article examines the use of generative artificial intelligence (AI), namely OpenAI’s ChatGPT, with an emphasis on trust as well as its impact on education and jobs. The author discusses limitations to ChatGPT and how these can lead to errors in its responses but also highlights ways chatbots ca...

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Published in:Communications of the ACM Vol. 66; no. 6; pp. 24 - 28
Main Author: Denning, Peter J.
Format: Article
Published: Association for Computing Machinery Jun2023
Subjects:
ChatGPT
Trust
Generative artificial intelligence
Artificial neural networks
Artificial intelligence in education
Code generators
Authorship
Online Access:View this record in EBSCOhost
Summary:This article examines the use of generative artificial intelligence (AI), namely OpenAI’s ChatGPT, with an emphasis on trust as well as its impact on education and jobs. The author discusses limitations to ChatGPT and how these can lead to errors in its responses but also highlights ways chatbots can be used to assist in a professional’s work.