Investigation of Factors Affecting Choice of Medical Travel Destination Using Data Mining Techniques.

Introduction: Medical tourism, one of the most profitable industries, has been growing rapidly in recent years. Especially Turkey, which has a high ranking among medical travel destinations, has some advantages that can become preferable for international patients. This study is among the first few...

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Publicado en:International Journal of Travel Medicine & Global Health Vol. 11; no. 1; pp. 186 - 194
Autores principales: Jenizeh, Sevda Janalipour, Ersöz, Filiz
Formato: research tables/charts Journal Article
Publicado: Tarbiat Modares University Press Mar2023
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar2023
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      pub: Tarbiat Modares University Press
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        10.30491/IJTMGH.2022.364468.1316
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        atl: Investigation of Factors Affecting Choice of Medical Travel Destination Using Data Mining Techniques.
      aug:
        au:
          Jenizeh, Sevda Janalipour
          Ersöz, Filiz
        affil: Department of Industrial Engineering, Karabuk University, Turkey
      sug:
        subj:
          Data Mining Utilization
          Medical Tourism
          Decision Making
          Patient Preference
          Human
          Turkiye
          Female
          Male
          Questionnaires
          Algorithms
          Deep Learning
          Decision Trees
          Random Forest
          Support Vector Machine
          Correlation Coefficient
          Technology, Medical
          Descriptive Statistics
          Female
          Male
      ab: Introduction: Medical tourism, one of the most profitable industries, has been growing rapidly in recent years. Especially Turkey, which has a high ranking among medical travel destinations, has some advantages that can become preferable for international patients. This study is among the first few studies which examine affecting factors in patients' medical travel destination choices with Data Mining techniques. Methods: The data were obtained from patients who came to Ankara from abroad for treatment in May 2015 through a question-naire. Cross-industry Standard Process for data mining, known as the CRISP-DM method, is used in this study. After cleaning out the missing data, the models were created using classification algorithms. Results: Models including Generalized Linear Model, Deep Learning, Decision Tree, Random Forest, Gradient Boosted Trees, and Support Vector Machine (SVM) were compared, and SVM reached the best performance with 0.2% Relative Error, 0.014 Root Mean Squared Error and 0.998 Correlation. As a result of the SVM model, effective attributes in patients' satisfaction level include low price advantage, advertisement, doctors with high-quality education, trained assistant staff, relatives living in Turkey, and high technology of medical equipment, respectively. Conclusion: Special attention should be paid to these factors in developing plans and policies for the health tourism sector. However, the importance of related socio-demographic variables was indicated in detail. Eventually, some suggestions were presented to improve the weaknesses in the health tourism sector.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
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      ougenre: Article
    language: English
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