Nursing staff communication with pediatric patients and families in a pediatric transitional care unit: a best practice implementation project.

Objectives: The objective of this project was to promote evidence-based practices regarding nursing communication with pediatric patients/families. Introduction: Effective communication between healthcare providers and patients/families is an essential component of patient care and plays a vital rol...

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Detalles Bibliográficos
Publicado en:JBI Evidence Implementation Vol. 21; no. 2; pp. 120 - 128
Autores principales: Sandridge, Shanda, Palokas, Michelle, Odom, Anna
Formato: research systematic review Journal Article
Publicado: Lippincott Williams & Wilkins May2023
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Objectives: The objective of this project was to promote evidence-based practices regarding nursing communication with pediatric patients/families. Introduction: Effective communication between healthcare providers and patients/families is an essential component of patient care and plays a vital role in patient outcomes. Ineffective communication among the healthcare team and patient families has been described as a significant factor contributing to adverse events and poor health outcomes. Methods: The project used JBI's Practical Application of Clinical Evidence System and Getting Research into Practice audit tool for encouraging evidence-based practices. A baseline audit was conducted, followed by the implementation of targeted strategies. The project was completed with a follow-up audit to determine change in practice. Results: Three evidence-based practices were utilized as audit criteria for the project. The baseline audit on the three audit criteria revealed an average compliance of 30%. After providing communication skills training to nursing staff and education and visual aids to patients/families and nursing staff regarding the use of white boards, follow-up audits revealed an average compliance of 62%, an increase of 32%. Conclusions: These implementation strategies will continue to be utilized on the unit and will be implemented in other areas of the hospital to further improve communication between patients/families and their healthcare team.