"The Yo-Yo Effect": U.S. Department of Veterans Affairs Social Workers' Experiences with Job Flexibility during the Pandemic.
Social work turnover from the emotional overload of providing care during the pandemic has created staff shortages and exposed many gaps in service delivery. Those social workers who sustained employment during this pandemic are asked to take on flexible/additional roles to fill in those gaps in ser...
| Publicado en: | Social Work Vol. 68; no. 3; pp. 230 - 240 |
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| Autores principales: | , , , , , |
| Formato: | Artículo |
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Oxford University Press / USA
Jul2023
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=164367955&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 164367955 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00378046 SWR jtl: Social Work issn: 00378046 maglogo: N pubinfo: dt: Jul2023 vid: 68 iid: 3 pid: 622 pub: Oxford University Press / USA artinfo: ui: 164367955 10.1093/sw/swad013 ppf: 230 ppct: 10 formats: fmt: – @attributes: type: T – @attributes: type: P size: 222KB tig: atl: "The Yo-Yo Effect": U.S. Department of Veterans Affairs Social Workers' Experiences with Job Flexibility during the Pandemic. aug: au: Kranke, Derrick Gioia, Debbie Alenkin, Nikola Mudoh, Yvonne Solorzano, Emily Dobalian, Aram affil: Derrick Kranke, PhD, is health science specialist, Veterans Emergency Management Evaluation Center (VEMEC), U.S. Department of Veterans Affairs (VA) , 16111 Plummer Street, MS-152, North Hills, CA 91343, USA Debbie Gioia, PhD, is associate professor, School of Social Work, University of Maryland , Baltimore, MD, USA Nikola Alenkin, PhD, is a supervisory social worker, VA , Los Angeles, CA, USA Yvonne Mudoh, MPH, is project manager, Centers for Disease Control and Prevention , Atlanta, GA, USA Emily Solorzano, MA, is project manager, VEMEC , VA, North Hills, CA, USA Aram Dobalian, PhD, is director, VEMEC , VA, North Hills, CA, USA, and professor and division chair, Health Services Management and Policy, College of Public Health, the Ohio State University, Columbus, OH, USA su: United States United States. Dept. of Veterans Affairs Occupational roles Labor demand Labor turnover Qualitative research Social worker attitudes Job satisfaction Employees' workload Occupational adaptation COVID-19 pandemic Supported employment Continuum of care Medical protocols Descriptive statistics Thematic analysis sug: subj: Occupational roles Labor demand Labor turnover Qualitative research Social worker attitudes Job satisfaction Employees' workload Occupational adaptation COVID-19 pandemic Supported employment United States United States. Dept. of Veterans Affairs Administration of Veterans' Affairs Continuum of care Medical protocols Descriptive statistics Thematic analysis keyword: flexibility practice guidelines roles flexibility practice guidelines roles ab: Social work turnover from the emotional overload of providing care during the pandemic has created staff shortages and exposed many gaps in service delivery. Those social workers who sustained employment during this pandemic are asked to take on flexible/additional roles to fill in those gaps in services to their most vulnerable clients. This qualitative study (N = 12) of U.S. Department of Veterans Affairs (VA) inpatient social workers at two sites across the country assesses their experiences of taking on additional roles at their respective VA facility. Three research questions were addressed to the participants: (1) Describe your roles and responsibilities during the COVID-19 pandemic? (2) How did those responsibilities change/evolve over time? and (3) Did you receive training for your new roles or tasks? Thematic analysis revealed six themes that would facilitate effectiveness and continuity of care: (1) recognizing insufficient training to handle a pandemic, (2) meeting the demand for care, (3) responding to unexpected aspects of flexibility, (4) adjusting to new roles over time, (5) adaptation and support, and (6) additional resources to simplify efforts. With COVID rates stabilizing across much of the United States, now is the time to implement trainings and education about job flexibility in the future instance of a pandemic. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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