Public Librarian Perceptions of Assisting Immigrant Patrons: Results from a Multi-State Survey.

Public libraries in the United States (U.S.) are important sources of health information. Immigrants comprise a large portion of the U.S. population, and research suggests that public libraries help immigrants adjust to life in a new country. Public libraries help immigrants access information direc...

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Publicado en:Journal of Community Health Vol. 48; no. 4; pp. 659 - 670
Autores principales: Grossman, Suzanne, Cannuscio, Carolyn C., Feuerstein-Simon, Rachel, Winston, Mark, Agosto, Denise E., Epstein, Nancy E., Martinez-Donate, Ana P., Klassen, Ann C.
Formato: Artículo
Publicado: Springer Nature Aug2023
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug2023
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      pub: Springer Nature
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        10.1007/s10900-023-01204-w
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        atl: Public Librarian Perceptions of Assisting Immigrant Patrons: Results from a Multi-State Survey.
      aug:
        au:
          Grossman, Suzanne
          Cannuscio, Carolyn C.
          Feuerstein-Simon, Rachel
          Winston, Mark
          Agosto, Denise E.
          Epstein, Nancy E.
          Martinez-Donate, Ana P.
          Klassen, Ann C.
        affil:
          James Madison University, 235 Martin Luther King Jr Way, MSC 4301, 22807, Harrisonburg, VA, USA
          University of Pennsylvania, Philadelphia, USA
          University of Pennsylvania Perelman School of Medicine, Philadelphia, USA
          Independent Consultant, Delaware, USA
          College of Computing & Informatics, Drexel University, Pennsylvania, USA
          Department of Community Health and Prevention, Drexel University, Pennsylvania, USA
      su:
        United States
        Immigrants
        Social support
        Social determinants of health
        Attitude (Psychology)
        Community health services
        Cultural pluralism
        Health
        Information resources
        Access to information
        Cultural competence
        Public libraries
        Psychology of librarians
        Surveys
        Descriptive statistics
        Data analysis software
        Medical needs assessment
      sug:
        subj:
          Immigrants
          Social support
          Social determinants of health
          Attitude (Psychology)
          Community health services
          Cultural pluralism
          Health
          Information resources
          Access to information
          Cultural competence
          Public libraries
          United States
          Other Individual and Family Services
          Other local, municipal and regional public administration
          Residential Mental Health and Substance Abuse Facilities
          All Other Outpatient Care Centers
          Community health centres
          Libraries
          Libraries and Archives
          Psychology of librarians
          Surveys
          Descriptive statistics
          Data analysis software
          Medical needs assessment
      keyword:
        Immigrant
        Public library
        Immigrant
        Public library
      ab: Public libraries in the United States (U.S.) are important sources of health information. Immigrants comprise a large portion of the U.S. population, and research suggests that public libraries help immigrants adjust to life in a new country. Public libraries help immigrants access information directly related to health and provide programs that have indirect impacts on health outcomes, including learning a new language and forging social ties. The purpose of this paper was to examine perspectives from librarians related to interactions with immigrant patrons and how their library supports them in this role. Public librarians (n = 205) from two selected U.S. states completed an online survey focusing on how comfortable they were in helping immigrants with inquiries related to health and the role of the public library in supporting librarians in this endeavor. Respondents generally reported high levels of comfort interacting with immigrants, although there was limited interaction on potentially sensitive topics (i.e., immigration, health). Library staff perceived that libraries overall were not effective in meeting the needs of immigrant populations and that librarians were infrequently offered professional training related to cultural competency and diversity. The findings echo previous studies that demonstrate the need for professional development to ensure that librarians are aware of library resources available to assist immigrant patrons. Findings from this study suggest opportunities for public health professionals and public librarians to collaborate to ensure the provision of reliable resources, health information, and referrals to community-based services.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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