Do people intend to use AI Voice Assistants? An empirical study in Vietnam.

Today, the gradual popularization of artificial intelligence (AI) application technology such as Voice Assistants is making our daily life more convenient and time-saving. However, why do people choose to use Voice assistants to help them with daily tasks? Not many studies have focused on such an ex...

Descripción completa

Detalles Bibliográficos
Publicado en:Journal of Human Behavior in the Social Environment Vol. 33; no. 6; pp. 859 - 879
Autores principales: Pham Thi, Thuy Dung, Duong, Nam Tien
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd 2023
Acceso en línea:Ver este registro en EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=166103065&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 166103065
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        10911359
        3XW
      jtl: Journal of Human Behavior in the Social Environment
      issn: 10911359
      maglogo: N
    pubinfo:
      dt: 2023
      vid: 33
      iid: 6
      pid: 377
      pub: Taylor & Francis Ltd
      place: Philadelphia, Pennsylvania
    artinfo:
      ui:
        166103065
        158445433
        166103065
        166103065
        10.1080/10911359.2022.2106003
        166103065
      ppf: 859
      ppct: 20
      formats:
        fmt:
          – @attributes:
              type: T
              db: hlh
              ui: 166103065
          – @attributes:
              type: P
              db: hlh
              ui: 166103065
      tig:
        atl: Do people intend to use AI Voice Assistants? An empirical study in Vietnam.
      aug:
        au:
          Pham Thi, Thuy Dung
          Duong, Nam Tien
        affil: Ho Chi Minh City University of Economics and Finance (UEF), Institute of Graduate Education and Science & Technology, Ho Chi Minh City, Vietnam
      sug:
        subj:
          Artificial Intelligence Utilization
          Voice Recognition Systems Utilization
          Intention
          Consumer Attitudes
          Smartphone
          Human
          Empirical Research
          Vietnam
          Path Analysis
          Cues
          Anthropometry
          Text Messaging
          Models, Theoretical
          Questionnaires
          Descriptive Statistics
          Data Analysis Software
          Social Behavior
          Male
          Female
          Adult
          Sensitivity and Specificity
          Factor Analysis
          T-Tests
          Sex Factors
          Adult: 19-44 years
          Male
          Female
      ab: Today, the gradual popularization of artificial intelligence (AI) application technology such as Voice Assistants is making our daily life more convenient and time-saving. However, why do people choose to use Voice assistants to help them with daily tasks? Not many studies have focused on such an exciting issue. Therefore, the current study aimed to investigate the factors influencing users' intentions to use Voice Assistant. Specifically, this study explored the impact of smartphone voice assistants with anthropomorphic design on the use intention among users. This study collected a sample of 645 smartphone users and attempted to examine the relationships among the constructs. We used path analysis to test all the hypotheses. Besides, an independent sample t-test was used to determine whether or not there were significant differences among the groups (types of Voice Assistants, Frequent and infrequent use, and gender) of the users. The results showed that both voice cues and message interactivity positively influence the social presence and perceived expertise, which affect the use intention of voice assistants. This study confirmed that highly anthropomorphic voice assistants increase voice assistant use intention among users.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N