Potential Pitfalls in Packaged Software Adoption.

The article focuses on computer software package and problems faced by it users. Problems with the existing software situation, the supposed predictability and perceived business benefits of packaged software, and various social influences, can lead to packages being preferred to custom approaches....

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Publicado en:Communications of the ACM Vol. 48; no. 5; pp. 119 - 122
Autor principal: Light, Ben
Formato: Artículo
Publicado: Association for Computing Machinery May2005
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Potential Pitfalls in Packaged Software Adoption.
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        au: Light, Ben
        affil: Senior Lecturer, Information Systems Institute, University of Salford, Salford, Greater Manchester, U.K.
      su:
        Computer software
        Electronic systems
        Information resources
        Computer programming
        User interfaces
        Text processing (Computer science)
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        subj:
          Computer software
          Electronic systems
          Information resources
          Computer programming
          User interfaces
          Text processing (Computer science)
      ab: The article focuses on computer software package and problems faced by it users. Problems with the existing software situation, the supposed predictability and perceived business benefits of packaged software, and various social influences, can lead to packages being preferred to custom approaches. Yet, for every reason, there is a potential associated problem that must be understood before an informed adoption decision can be made. In terms of the existing software situation, packaged software is often perceived as solving problems of legacy information systems and having the ability to deal with applications backlogs, since it is supposedly well structured, documented, supported, and maintained. However, treating packaged software as different from legacy information systems is flawed. This review of the reasons for package purchase is not exhaustive: since every organization is unique, there is a multitude of reasons. So-called "rational" reasons for adoption can be taken to be reasons against this, depending on organizational circumstances. Therefore, while there are many benefits of packages, an awareness of the potential hazards of package adoption is necessary before an informed decision can be made.
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    language: English
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