State‐level politicization of crisis communication on Twitter during COVID‐19: Conceptualization, measurement, and impacts.
The political dimension of crisis communication remains understudied in public administration. We defined the politicization of government crisis communication as the employment of politics‐oriented communication strategies in crisis messaging. We further examined the state‐level politicization occu...
| Publicado en: | Public Administration Review Vol. 83; no. 5; pp. 1266 - 1281 |
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| Autores principales: | , |
| Formato: | Artículo |
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Wiley-Blackwell
Sep2023
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=171105088&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 171105088 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00333352 PBA jtl: Public Administration Review issn: 00333352 maglogo: Y pubinfo: dt: Sep2023 vid: 83 iid: 5 pid: 480 pub: Wiley-Blackwell artinfo: ui: 171105088 10.1111/puar.13653 ppf: 1266 ppct: 15 formats: fmt: – @attributes: type: T – @attributes: type: C – @attributes: type: P size: 728KB tig: atl: State‐level politicization of crisis communication on Twitter during COVID‐19: Conceptualization, measurement, and impacts. aug: au: Hu, Qian Zhong, Wei affil: Schar School of Policy and Government, George Mason University, Arlington Virginia,, USA School of Public Policy and Management, Tsinghua University, Beijing, China su: COVID-19 pandemic Public administration Legitimacy of governments Crisis communication Machine learning sug: subj: COVID-19 pandemic Public administration Legitimacy of governments Other General Government Support Crisis communication Machine learning ab: The political dimension of crisis communication remains understudied in public administration. We defined the politicization of government crisis communication as the employment of politics‐oriented communication strategies in crisis messaging. We further examined the state‐level politicization occurring during COVID‐19 and its influence on public engagement and policy compliance. We applied machine learning algorithms to analyze 43,642 Twitter messages posted by fifty US state governors, assessing the extent to which these governors politicized crisis communication. We compiled data from multiple sources to explore the influence of communication politicization on public engagement and compliance behaviors. While most governors showed major concerns regarding reputation and blame, their level of politicization and selection of communication strategies varied. Increased levels of communication politicization discouraged the public's online engagement and policy compliance. Excessive levels of political consideration could undermine the legitimacy and effectiveness of government crisis communication, and thus an examination of their relationship was essential. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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