Investigation of the multi-component ergonomics intervention effects on improving musculoskeletal outcomes and speech communication: A case study in open-plan offices.
BACKGROUND: Office workers are at high risk of developing musculoskeletal symptoms (MSS) due to improper workstations. Open-plan bank office employees must communicate with bank clerks properly and perform financial activity precisely, but noise is a factor that disrupts their communication. Therefo...
| Publicado en: | Work Vol. 76; no. 1; pp. 275 - 289 |
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| Autores principales: | , , , , |
| Formato: | pictorial research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2023
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=172329167&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 172329167 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: 2023 vid: 76 iid: 1 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 172329167 162129320 172329167 172329167 10.3233/WOR-220427 172329167 ppf: 275 ppct: 14 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Investigation of the multi-component ergonomics intervention effects on improving musculoskeletal outcomes and speech communication: A case study in open-plan offices. aug: au: Ahmadi Charkhabi, Soheyla Motamedzade, Majid Dianat, Iman Mortazavi, Seyed Meysam Faradmal, Javad affil: Department of Ergonomics, Faculty of Health, Hamadan University of Medical Sciences, Hamadan, Iran sug: subj: Musculoskeletal Diseases Risk Factors Occupational Diseases Risk Factors Musculoskeletal Diseases Prevention and Control Occupational Diseases Prevention and Control Ergonomics Education White Collar Workers Education Communication Evaluation Furniture Design Work Redesign Outcomes of Education Evaluation Banks Risk Assessment Occupational Health Human Funding Source Posture Questionnaires Visual Analog Scaling Descriptive Research Analytic Research Clinical Assessment Tools Speech Intelligibility Pretest-Posttest Design Employee Attitudes Iran Musculoskeletal Diseases Epidemiology Task Performance and Analysis Interviews Work Environment Data Analysis Software McNemar's Test Wilcoxon Signed Rank Test Mann-Whitney U Test Male Adult Middle Age Adult: 19-44 years Middle Aged: 45-64 years Male ab: BACKGROUND: Office workers are at high risk of developing musculoskeletal symptoms (MSS) due to improper workstations. Open-plan bank office employees must communicate with bank clerks properly and perform financial activity precisely, but noise is a factor that disrupts their communication. Therefore, MSS and annoying noise are two of the main problems in open-plan offices. OBJECTIVE: This study evaluated the effects of a multi-component intervention involving individual (employee ergonomics training) and physical (improvements in workstation design and work environment) ergonomic factors on musculoskeletal outcomes and speech communication in open-plan environments. METHODS: A preliminary survey was carried out to investigate the overall ergonomics problems, the tasks and time analysis, workstations setup, the prevalence of MSS (Nordic Musculoskeletal Questionnaire), physical discomfort (Visual Analogue Scale [VAS]), and posture (assessed by Rapid Upper Limb Assessment [RULA] method), environmental status (measurement of noise), and speech intelligibility (assessed by Speech Interference Level [SIL] method based on ISO 9921). The multi-component interventions were performed afterward based on the data collected. A baseline assessment and a 9-month follow-up assessment were conducted. RESULTS: The results showed a significant decrease in the prevalence of musculoskeletal complaints (shoulders, elbows, and low back), physical discomfort, and awkward working postures after the intervention. A considerable improvement was also found in speech intelligibility post-intervention. The post-intervention questionnaire survey also indicated that employees generally favored the redesigned workstations. CONCLUSION: The results support the effectiveness of implementing multi-component interventions in open-plan bank offices to improve musculoskeletal complaints and speech communication. pubtype: Academic Journal doctype: pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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