Appointment Pathways: Yield Management via Cause-and-Effect Modeling in the Outpatient Setting at Mayo Clinic.

Patients have multiple outpatient appointments for various reasons. Analyzing patients' related appointments provides insight into referral patterns, leading to recommendations for ideal care and more efficient planning. We model these appointments with causal graphs via Judea Pearl's causal graph a...

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Publicado en:Journal of Ambulatory Care Management Vol. 46; no. 4; pp. 298 - 306
Autores principales: Keister, Adrian C., Munden, Derek R., Bailey, Brian S.
Formato: research tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Oct-Dec2023
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Oct-Dec2023
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        atl: Appointment Pathways: Yield Management via Cause-and-Effect Modeling in the Outpatient Setting at Mayo Clinic.
      aug:
        au:
          Keister, Adrian C.
          Munden, Derek R.
          Bailey, Brian S.
        affil: Reporting and Analytics, Enterprise Office of Access Management, Mayo Clinic, Rochester, Minnesota
      sug:
        subj:
          Appointments and Schedules
          Outpatient Service
          Decision Making
          Referral and Consultation
          Human
          Graphical User Interface
          Brainstorming
          Causal Attribution
          Data Analysis Software
          Algorithms
          Causality
          Leaders
          Personnel Staffing and Scheduling
          Health Care Delivery, Integrated
          Computer Hardware
      ab: Patients have multiple outpatient appointments for various reasons. Analyzing patients' related appointments provides insight into referral patterns, leading to recommendations for ideal care and more efficient planning. We model these appointments with causal graphs via Judea Pearl's causal graph approach. Once we define the causal relationships in the appointment data, we leverage a graph database and visualization software to investigate valuable patterns and relationships in patient care over time. The Pathways tool allows yield management at specialty, provider, or appointment levels. Leaders use this tool to anticipate a patient's downstream appointments; the tool provides insights into staffing and the impact of growing demand.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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