Older adults' preferences for Internet‐based services: Type and content.

Objective(s): The aim of this paper was to report on qualitative survey responses provided by older Australian adults regarding their preferences for Internet‐based services and content. Methods: Two qualitative questions ('What type of Internet‐based mental health and well‐being (1) services, and (...

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Published in:Australasian Journal on Ageing Vol. 42; no. 4; pp. 780 - 786
Main Authors: Klein, Britt, Shandley, Kerrie, McLaren, Suzanne, Clinnick, Lisa
Format: research tables/charts Journal Article
Published: Wiley-Blackwell Dec2023
Online Access:View this record in EBSCOhost
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      jtl: Australasian Journal on Ageing
      issn: 14406381
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      dt: Dec2023
      vid: 42
      iid: 4
      pid: 480
      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1111/ajag.13201
        174515324
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        atl: Older adults' preferences for Internet‐based services: Type and content.
      aug:
        au:
          Klein, Britt
          Shandley, Kerrie
          McLaren, Suzanne
          Clinnick, Lisa
        affil: Health Innovation and Transformation Centre, Federation University Australia, Mt Helen Victoria,, Australia
      sug:
        subj:
          Decision Making In Old Age
          Internet Economics
          Social Media
          Human Australia
          Australia
          Male
          Female
          Aged
          Aged, 80 and Over
          Descriptive Statistics
          Thematic Analysis
          Qualitative Studies
          Facebook
          Aged: 65+ years
          Aged, 80 & over
          Male
          Female
      ab: Objective(s): The aim of this paper was to report on qualitative survey responses provided by older Australian adults regarding their preferences for Internet‐based services and content. Methods: Two qualitative questions ('What type of Internet‐based mental health and well‐being (1) services, and (2) content would be of most interest to you?') from a broader survey investigating the mental and physical health of older Australians were thematically analysed for commonly occurring themes. Eighty‐nine participants aged 65 years or older (mean age = 71 years, SD = 5.30) responded to at least one qualitative question. Participants were primarily female (60%, n = 53), born in Australia (65%, n = 58), in a relationship (58%, n = 52), living in the community (79%, n = 70) and relatively well educated, with the majority having completed a university degree (38%, n = 34). Results: Themes indicated that participants were most interested in Facebook‐style services (n = 17), chat groups (n = 16) and email‐based services (n = 4) designed specifically for older adults (n = 14). However, some concerns were raised regarding the trustworthiness of Internet‐based services, with the largest proportion of participants (n = 22) noting that they were unlikely to use Internet‐ or social media‐based services. The primary content‐related themes were mental fitness (n = 34), grief and loss (n = 20), health information (n = 13), socialisation (n = 11) and physical fitness (n = 10). Conclusions: Participants indicated interest in tailor‐made Facebook‐style services for older adults that allow them to communicate with their peers and create new social networks and incorporate content relating to strategies for working on mental and physical fitness, information on coping with grief and loss, as well as health information. These findings can be used by organisations to develop Internet‐based services and content for older Australian adults.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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