Development and validation of a task load index for process control room operators (PCRO-TLX).

Process control room operators (PCRO) perform a range of complex cognitive safety-critical tasks. The aim of this exploratory sequential mixed methods study was to develop an occupation specific tool to measure the task load of PCRO using NASA Task Load Index (TLX) methodology. Participants were 30...

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Publicado en:Ergonomics Vol. 66; no. 12; pp. 2121 - 2133
Autores principales: Kazemi, Reza, Cousins, Rosanna, Smith, Andrew, Salesi, Mamood, Alibeygian, Fateme, Zendehbodi, Hamid, Mokarami, Hamidreza
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Dec2023
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2023
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      pub: Taylor & Francis Ltd
      place: Philadelphia, Pennsylvania
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        10.1080/00140139.2023.2186322
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        atl: Development and validation of a task load index for process control room operators (PCRO-TLX).
      aug:
        au:
          Kazemi, Reza
          Cousins, Rosanna
          Smith, Andrew
          Salesi, Mamood
          Alibeygian, Fateme
          Zendehbodi, Hamid
          Mokarami, Hamidreza
        affil: Department of Ergonomics, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran
      sug:
        subj:
          Questionnaires
          Instrument Construction
          Instrument Validation
          Workload
          Psychometrics Evaluation
          Computer Simulation
          Task Performance and Analysis
          User-Computer Interface
          Information Technology
          Human
          Male
          Adult
          Exploratory Research
          Multimethod Studies
          Time Pressure
          Validation Studies
          Content Validity
          Analysis of Variance
          Confidence Intervals
          Content Analysis
          Funding Source
          Adult: 19-44 years
          Male
      ab: Process control room operators (PCRO) perform a range of complex cognitive safety-critical tasks. The aim of this exploratory sequential mixed methods study was to develop an occupation specific tool to measure the task load of PCRO using NASA Task Load Index (TLX) methodology. Participants were 30 human factors experts and 146 PCRO at two refinery complexes in Iran. Dimensions were developed via a cognitive task analysis, a research review, and three expert panels. Six dimensions were identified: perceptual demand, performance, mental demand, time pressure, effort, and stress. Data from 120 PCRO confirmed that the developed PCRO-TLX has acceptable psychometric properties, and a comparison with the NASA-TLX confirmed that perceptual, not physical, demand was relevant for measuring workload in PCRO. There was a positive convergence of scores of the Subjective Workload Assessment Technique and the PCRO-TLX. This reliable tool (α = 0.83) is recommended for risk assessing the task load of PCRO. Practitioner summary: There are benefits of having a specific tool to measure task load in safety critical roles. Thus, we developed and validated an easy-to-use targeted tool, the PCRO-TLX, for process control room operatives. Timely use and response will assure optimal production alongside health and safety in an organisation. Abbreviations: PCRO: process control room operator; TLX: task load index; PCRO-TLX: process control room operator task load index; NASA-TLX: National Aeronautics and Space Administration task load index; SWAT: subjective workload assessment technique; DALI: driving activity load index; SURG-TLX: surgery task load index; SIM-TLX: virtual reality simulation task load index; VACP: visual, auditory, cognitive and psychomotor; CVI: content validity index; CVR: content validity ratio; RMSEA: root mean square of error approximation; GFI: goodness of fit index; AGFI: adjusted goodness of fit index; CFI: comparative fit index; ANOVA: analysis of variance; CI: confidence interval
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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