'Digitising health protection schemes in Ghana': An enquiry into factors associated with the use of a mobile phone-based health insurance contribution payment system among tertiary students.

In 2018, Ghana's National Health Insurance Scheme (NHIS) introduced a mobile money payment system for membership renewal and premium payments to enhance enrolment and retention rates. However, the adoption of such innovations depends on various factors, including personal traits and public perceptio...

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Published in:Health Services Insights pp. 1 - 12
Main Authors: Morgan, Anthony Kwame, Katey, Daniel, Asori, Moses, Nachibi, Stephen Uwumbordo, Onyina, Ellen, Quartey, Theophilus, Cobbold, Justin, Aziire, Modesta Akipase
Format: research tables/charts Journal Article
Published: Sage Publications Inc. 2/13/2024
Online Access:View this record in EBSCOhost
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      dt: 2/13/2024
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      pub: Sage Publications Inc.
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        atl: 'Digitising health protection schemes in Ghana': An enquiry into factors associated with the use of a mobile phone-based health insurance contribution payment system among tertiary students.
      aug:
        au:
          Morgan, Anthony Kwame
          Katey, Daniel
          Asori, Moses
          Nachibi, Stephen Uwumbordo
          Onyina, Ellen
          Quartey, Theophilus
          Cobbold, Justin
          Aziire, Modesta Akipase
        affil: Department of Planning, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
      sug:
        subj:
          National Health Programs Ghana
          Insurance, Health Economics
          Mobile Applications Utilization
          Membership
          Insurance Coverage
          Online Services Utilization
          Students, College
          Student Attitudes Evaluation
          Human
          Male
          Female
          Adult
          Ghana
          Quantitative Studies
          Cluster Sample
          Random Sample
          Questionnaires
          Descriptive Statistics
          Inferential Statistics
          Logistic Regression
          Data Analysis Software
          Confidence Intervals
          Age Factors
          Internet Access
          Adult: 19-44 years
          Male
          Female
      ab: In 2018, Ghana's National Health Insurance Scheme (NHIS) introduced a mobile money payment system for membership renewal and premium payments to enhance enrolment and retention rates. However, the adoption of such innovations depends on various factors, including personal traits and public perceptions. This study aims to explore the determinants of NHIS membership renewal and premium payment via the mobile renewal system. Conducted at Kwame Nkrumah University of Science and Technology (KNUST) in Kumasi, Ghana, the study used a survey design to gather data from 951 KNUST students. Employing logistic regression analysis, the study identified key factors influencing the use of the NHIS mobile renewal service. The findings revealed that individuals aged 19-21, 25-27 or above 27, without mobile money accounts, and those with no history of online purchases were less likely to adopt the mobile renewal system (P <.05). Conversely, those perceiving the system as useful and easy to use were more likely to utilise it for NHIS membership renewal (P <.05). In conclusion, policymakers should prioritise system quality, accessibility, perceived ease of use, and usefulness to facilitate the adoption and usage of the NHIS mobile payment system. These findings contribute valuable insights for enhancing the effectiveness of health insurance innovations.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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