Exploring the public sentiment of local community on major infrastructure development: Evidence from media news and Twitter data.

This study analyzes public sentiment on news sites and Twitter concerning the development of the Trans-Sumatra Toll Road (JTTS). Applying a lexicon-based approach to calculate sentiment scores, this study found a predominance of positive sentiments in news articles and tweets regarding the JTTS deve...

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Publicado en:Journal of Human Behavior in the Social Environment Vol. 34; no. 3; pp. 423 - 444
Autores principales: Khoirunurrofik, Khoirunurrofik, Endrina Dewi, Calista, Marwah Zulkarnain, Annisa
Formato: equations & formulas pictorial research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Apr2024
Acceso en línea:Ver este registro en EBSCOhost
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          Khoirunurrofik, Khoirunurrofik
          Endrina Dewi, Calista
          Marwah Zulkarnain, Annisa
        affil: Institute for Economic and Social Research, Universitas Indonesia, Salemba Raya 4, Jakarta, Indonesia
      sug:
        subj:
          Public Opinion Evaluation
          Emotions Evaluation
          Sentiment Analysis
          Communities
          Architecture
          Transportation
          Construction Industry
          News
          Twitter
          Human
          Funding Source
          Multiple Logistic Regression
          Social Media
          Local Government Indonesia
          Decision Making
          Stakeholder Participation
          Government Agencies Indonesia
          Business
          Quantitative Studies
          Socioeconomic Factors
          Sociodemographic Factors
          Indonesia
          Geographic Factors
          Empirical Research
          Descriptive Statistics
          Chi Square Test
      ab: This study analyzes public sentiment on news sites and Twitter concerning the development of the Trans-Sumatra Toll Road (JTTS). Applying a lexicon-based approach to calculate sentiment scores, this study found a predominance of positive sentiments in news articles and tweets regarding the JTTS development. Employing multinomial logit estimation to examine the determining factors, this study however found no specific relationship between JTTS segment completion and public sentiment on news sites or Twitter. Nonetheless, the association changed and became noticeable on Twitter after controlling the effects of socioeconomic characteristics on sentiment scores. The development status of the JTTS segment influenced public sentiment considerably. This study highlights the potential of social media to facilitate public engagement and inform government decision making. Furthermore, it offers a comprehensive analysis of public sentiment regarding toll road infrastructure development by incorporating multiple stakeholders, including government agencies, business actors, community organizations (via news articles), and local communities (via Twitter data), and highlights various interests, concerns, and conflicts surrounding toll road projects. The investigation of socioeconomic and demographic factors in relation to public sentiment further contributes to our understanding of the underlying influences and dynamics that shape opinions on toll-road infrastructure through sentiment analysis and quantitative methods.
      pubtype: Academic Journal
      doctype:
        equations & formulas
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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