Developing Workforce Skills and Capacity in Telehealth: What LEND Trainees Need to Know.

Introduction: The COVID-19 pandemic significantly impacted the way health-related services are delivered, rapidly shifting from in-person to telehealth visits. To ensure that future healthcare providers are fully prepared to deliver services to families of youth with neurodevelopmental disabilities...

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Published in:Maternal & Child Health Journal Vol. 28; no. 2; pp. 240 - 246
Main Authors: Bray, Michael, Turner, Jane, Jones, Sean, Miah, Tazia, Milberger, Sharon
Format: research tables/charts Journal Article
Published: Springer Nature Feb2024
Online Access:View this record in EBSCOhost
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        atl: Developing Workforce Skills and Capacity in Telehealth: What LEND Trainees Need to Know.
      aug:
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          Bray, Michael
          Turner, Jane
          Jones, Sean
          Miah, Tazia
          Milberger, Sharon
        affil: https://ror.org/01070mq45 Michigan Leadership Education in Neurodevelopmental and related Disabilities (MI-LEND), Wayne State University, Detroit, MI, USA
      sug:
        subj:
          Health Personnel Education
          Curriculum Development
          Telehealth
          Family
          Mental Disorders Diagnosed in Childhood
          Health Services Accessibility Evaluation
          Human
          Interns and Residents
          Extended Family
          Family Attitudes
          Snowball Sample
          Office Visits Methods
          Internet Access
          Surveys
          Information Technology
          Email
          Descriptive Statistics
          Health Services
          Job Satisfaction
          Child Welfare
          Health Care Delivery
          Healthcare Disparities
          Child
          Adolescence
          Male
          Female
          Funding Source
          Child: 6-12 years
          Adolescent: 13-18 years
          Male
          Female
      ab: Introduction: The COVID-19 pandemic significantly impacted the way health-related services are delivered, rapidly shifting from in-person to telehealth visits. To ensure that future healthcare providers are fully prepared to deliver services to families of youth with neurodevelopmental disabilities (NDD), understanding telehealth's advantages and barriers is vital. To this end, data were gathered to inform the development of a nationally available telehealth curriculum aimed at training future healthcare professionals from the Leadership Education in Neurodevelopmental Disabilities (LEND) network. Methods: Surveys were sent out nationally to current LEND trainees, practicing healthcare professionals, and family members of youth with NDD in November of 2020. Multiple choice and free response questions were completed and analyzed. A total of N = 208 surveys were completed (88 LEND trainees, 94 practicing professionals, 23 family members). Results: Most survey respondents reported having positive experiences with telehealth. LEND trainees and current healthcare professionals cited increased access to care and engagement as the top benefit of telehealth. Most family members reported using telehealth services (78%) and felt it was superior to in-person visits in terms of location of visit, scheduling, and meeting transportation needs. Trainees and professionals agreed the top barriers to telehealth for families were lack of broadband access and complexity of implementation and use. LEND trainees agreed telehealth basics should be included in LEND curriculum. Discussion: Trainees, professionals, and family members all agreed that knowing the basics of telehealth is essential for effective telehealth service delivery. Emerging healthcare professionals need to understand how those they will be serving engage with technology, their levels of experience in this area, and effective strategies for engaging children and youth with NDD through telehealth. This will bridge the engagement gap many families of children with disabilities face when not meeting in person. Findings from this study contributed to the design of learning materials that currently support LEND trainees across the country in developing these skills. Significance: What is already known? The COVID-19 pandemic forced the increased use of telehealth to deliver essential healthcare services. Families of children and adolescents with disabilities typically have an elevated need for services and little is known about their telehealth experiences. What does this study add? The current study reports on the telehealth experiences of healthcare professionals and families of children and adolescents with disabilities to inform the training of future healthcare professionals.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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