Implementation of a Continuous Patient Monitoring System in the Hospital Setting: A Qualitative Study.

Technology can improve care delivery, patient outcomes, and staff satisfaction, but integration into the clinical workflow remains challenging. To contribute to this knowledge area, this study examined the implementation continuum of a contact-free, continuous monitoring system (CFCM) in an inpatien...

Descripción completa

Detalles Bibliográficos
Publicado en:Joint Commission Journal on Quality & Patient Safety Vol. 50; no. 4; pp. 235 - 247
Autores principales: Kuznetsova, Masha, Kim, Alice Y., Scully, Darren A., Wolski, Paula, Syrowatka, Ania, Bates, David W., Dykes, Patricia C.
Formato: research Journal Article
Publicado: Elsevier B.V. Apr2024
Acceso en línea:Ver este registro en EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=175936110&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 175936110
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        15537250
        17W5
      jtl: Joint Commission Journal on Quality & Patient Safety
      issn: 15537250
      maglogo: N
    pubinfo:
      dt: Apr2024
      vid: 50
      iid: 4
      pid: 82545
      pub: Elsevier B.V.
      place: Philadelphia, Pennsylvania
    artinfo:
      ui:
        175936110
        175936110
        175936110
        10.1016/j.jcjq.2023.10.017
        175936110
      ppf: 235
      ppct: 12
      formats:
      tig:
        atl: Implementation of a Continuous Patient Monitoring System in the Hospital Setting: A Qualitative Study.
      aug:
        au:
          Kuznetsova, Masha
          Kim, Alice Y.
          Scully, Darren A.
          Wolski, Paula
          Syrowatka, Ania
          Bates, David W.
          Dykes, Patricia C.
      sug:
        subj:
          Implementation Science
          Monitoring, Physiologic Methods
          Hospitals, Community
          Quality Improvement Evaluation
          Patient Attitudes Evaluation
          Hospitalization
          Human
          Qualitative Studies
          Academic Medical Centers
          Clinical Deterioration Prevention and Control
          Patient Safety
          Early Warning Score
          Vital Signs
          Inpatients
          Health Services Accessibility
          Fatigue
          Trust
          Telemetry
          Thematic Analysis
          Descriptive Statistics
      ab: Technology can improve care delivery, patient outcomes, and staff satisfaction, but integration into the clinical workflow remains challenging. To contribute to this knowledge area, this study examined the implementation continuum of a contact-free, continuous monitoring system (CFCM) in an inpatient setting. CFCM monitors vital signs and uses the information to alert clinicians of important changes, enabling early detection of patient deterioration. Data were collected throughout the entire implementation continuum at a community teaching hospital. Throughout the study, 3 group and 24 individual interviews and five process observations were conducted. Postimplementation alarm response data were collected. Analysis was conducted using triangulation of information sources and two-coder consensus. Preimplementation perceived barriers were alarm fatigue, questions about accuracy and trust, impact on patient experience, and challenges to the status quo. Stakeholders identified the value of CFCM as preventing deterioration and benefitting patients who are not good candidates for telemetry. Educational materials addressed each barrier and emphasized the shared CFCM values. Mean alarm response times were below the desired target of two minutes. Postimplementation interview analysis themes revealed lessened concerns of alarm fatigue and improved trust in CFCM than anticipated. Postimplementation challenges included insufficient training for secondary users and impact on patient experience. In addition to understanding the preimplementation anticipated barriers to implementation and establishing shared value before implementation, future recommendations include studying strategies for optimal tailoring of education to each user group, identifying and reinforcing positive process changes after implementation, and including patient experience as the overarching element in frameworks for digital tool implementation.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N