Between hunger and contagion: digital mediation and advocacy during the COVID-19 emergency in Delhi.
When COVID-19 struck India in March 2020 the central government announced a nationwide lockdown to slow the spread of the virus. In Delhi, the suspension of normal economic and social life precipitated a crisis of hunger for the thousands who depend on daily wage labour to feed their families. Many...
| Publicado en: | Third World Quarterly Vol. 45; no. 5; pp. 946 - 963 |
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| Autores principales: | , , , , |
| Formato: | Artículo |
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Taylor & Francis Ltd
Mar2024
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=176341339&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 176341339 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 01436597 TWQ jtl: Third World Quarterly issn: 01436597 maglogo: Y pubinfo: dt: Mar2024 vid: 45 iid: 5 pid: 377 pub: Taylor & Francis Ltd artinfo: ui: 176341339 10.1080/01436597.2023.2257612 ppf: 946 ppct: 17 formats: fmt: – @attributes: type: T db: hlh ui: 176341339 – @attributes: type: P db: hlh ui: 176341339 tig: atl: Between hunger and contagion: digital mediation and advocacy during the COVID-19 emergency in Delhi. aug: au: Webb, Martin Khan, Aasim Suri, Venkata Ratnadeep Azam, Riad Salim, Farhat affil: Department of Anthropology, Goldsmiths, University of London, London, UK Department of Social Science and Humanities, Indraprastha Institute of Information Technology (IIIT-Delhi), Delhi, India Centre for Law and Governance, Jawarhalal Nehru University, Delhi, India su: Delhi (India) Public welfare Social advocacy Bureaucracy Pandemics Survival & emergency rations sug: subj: Public welfare Social advocacy Bureaucracy Delhi (India) Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) Health and Welfare Funds Other Individual and Family Services Emergency and Other Relief Services Human Rights Organizations Social advocacy organizations Other Social Advocacy Organizations Pandemics Survival & emergency rations keyword: advocacy brokerage bureaucracy Digital hunger pandemic advocacy brokerage bureaucracy Digital hunger pandemic ab: When COVID-19 struck India in March 2020 the central government announced a nationwide lockdown to slow the spread of the virus. In Delhi, the suspension of normal economic and social life precipitated a crisis of hunger for the thousands who depend on daily wage labour to feed their families. Many of these workers were unable to access the city's Public Distribution System for subsidised food supplies because they lacked the correct paperwork. In response, the Delhi government implemented an online system, known as E-Coupons, through which those affected could apply for emergency rations. However, this digital system proved complicated to navigate for the marginalised people that it was aimed at. In the east Delhi neighbourhood in which this research took place brokers offering digital connections and online form-filling services proliferated in the crisis, but often provided unreliable or incomplete support to those in need. Recognising the need for digital mediation and support for the marginalised we argue that networks of reliable community advocates are required if welfare bureaucracies are to be digitised through mobile governance projects such as E-Coupons. The human mediation and advocacy, which underpins these schemes should be acknowledged and included in system design. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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