Dialogue agents for artificial intelligence-based conversational systems for cognitively disabled: a systematic review.

We present a systematic literature review of dialogue agents for Artificial Intelligence (AI) and agent-based conversational systems dealing with cognitive disability of aged and impaired people including dementia and Parkinson's disease. We analyze current applications, gaps, and challenges in the...

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Publicado en:Disability & Rehabilitation: Assistive Technology Vol. 19; no. 3; pp. 1059 - 1079
Autores principales: Huq, Syed Mahmudul, Maskeliūnas, Rytis, Damaševičius, Robertas
Formato: research systematic review tables/charts Journal Article
Publicado: Taylor & Francis Ltd Apr2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2024
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      pub: Taylor & Francis Ltd
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        atl: Dialogue agents for artificial intelligence-based conversational systems for cognitively disabled: a systematic review.
      aug:
        au:
          Huq, Syed Mahmudul
          Maskeliūnas, Rytis
          Damaševičius, Robertas
        affil: Faculty of Informatics, Kaunas University of Technology, Kaunas, Lithuania
      sug:
        subj:
          Cognition Disorders
          Persons with Disabilities
          Conversation
          Artificial Intelligence
          Human
          Systematic Review
          PubMed
          Assisted Living
          Aged
          Dementia
          Parkinson Disease
          Natural Language Processing
          Digital Health
          Aged: 65+ years
      ab: We present a systematic literature review of dialogue agents for Artificial Intelligence (AI) and agent-based conversational systems dealing with cognitive disability of aged and impaired people including dementia and Parkinson's disease. We analyze current applications, gaps, and challenges in the existing research body, and provide guidelines and recommendations for their future development and use. We perform this study by applying Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) criteria. We performed a systematic search using relevant databases (ACM Digital Library, Google Scholar, IEEE Xplore, PubMed, and Scopus). This study identified 468 articles on the use of conversational agents in healthcare. We finally selected 124 articles based on their objectives and content as directly related to our main topic. We identified the main challenges in the field and analyzed the typical examples of the application of conversational agents in the healthcare domain, the desired characteristics of conversational agents, and chatbot support for aged people and people with cognitive disabilities. Our results contribute to a discussion on conversational health agents and emphasize current knowledge gaps and challenges for future research. A systematic literature review of dialogue agents for artificial intelligence and agent-based conversational systems dealing with cognitive disability of aged and impaired people. Main challenges and desired characteristics of the conversational agents, and chatbot support for aged people and people with cognitive disability. Current knowledge gaps and challenges for remote healthcare and rehabilitation. Guidelines and recommendations for future development and use of conversational systems.
      pubtype: Academic Journal
      doctype:
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        systematic review
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    language: English
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