Telehealth Use during COVID-19: An Exploratory Study on Adaptations and Experiences of Providers.
The current exploratory study examines the impact of the rapid acceleration of telehealth during the COVID-19 pandemic from the perspective of healthcare providers. Understanding provider perspectives, particularly in terms of adaptations made during this critical time, is a useful lens into service...
| Publicado en: | Health & Social Work Vol. 49; no. 2; pp. 95 - 105 |
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| Autores principales: | , , , , |
| Formato: | Artículo |
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Oxford University Press / USA
May2024
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=177044347&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 177044347 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 03607283 HSW jtl: Health & Social Work issn: 03607283 maglogo: N pubinfo: dt: May2024 vid: 49 iid: 2 pid: 622 pub: Oxford University Press / USA artinfo: ui: 177044347 10.1093/hsw/hlae001 ppf: 95 ppct: 10 formats: fmt: – @attributes: type: T – @attributes: type: P size: 1002KB tig: atl: Telehealth Use during COVID-19: An Exploratory Study on Adaptations and Experiences of Providers. aug: au: DeHart, Dana Iachini, Aidyn L Browne, Teri Reitmeier, Melissa King, L Bailey affil: PhD, is research professor emerita, College of Social Work, University of South Carolina , 332 Hamilton College, Columbia, SC 29208, USA PhD, MSW, is associate dean for research and faculty, College of Social Work, University of South Carolina , Columbia, SC, USA PhD, NSW-C, is dean, College of Social Work, University of South Carolina , Columbia, SC, USA PhD, LMSW, is clinical professor, College of Social Work, University of South Carolina , Columbia, SC, USA MSW, is manager of corporate and foundation partnerships, The Mission Continues, Atlanta , GA, USA su: South Carolina Work Health services accessibility Diffusion of innovations Interviewing Psychological adaptation Decision making COVID-19 pandemic Experiential learning Health insurance reimbursement Statistical sampling Descriptive statistics Telemedicine Thematic analysis Attitudes of medical personnel Research Data analysis software Insurance companies sug: subj: Work Health services accessibility Diffusion of innovations Interviewing Psychological adaptation Decision making COVID-19 pandemic Experiential learning South Carolina Insurance Agencies and Brokerages Other Direct Insurance (except Life, Health, and Medical) Carriers Direct group life, health and medical insurance carriers Direct Health and Medical Insurance Carriers Marketing Research and Public Opinion Polling Health insurance reimbursement Statistical sampling Descriptive statistics Telemedicine Thematic analysis Attitudes of medical personnel Research Data analysis software Insurance companies keyword: adaptations COVID-19 healthcare telehealth adaptations COVID-19 healthcare telehealth ab: The current exploratory study examines the impact of the rapid acceleration of telehealth during the COVID-19 pandemic from the perspective of healthcare providers. Understanding provider perspectives, particularly in terms of adaptations made during this critical time, is a useful lens into service innovation in times of crisis and can help elucidate successful strategies for continuing the use of telehealth during the postpandemic period. Fourteen providers from 11 different service agencies in a southeastern state were interviewed. Findings identified three themes: (1) dynamic adaptations enacted by healthcare providers at the onset of the pandemic, such as hybrid services, rapid innovations in workflow, collective decision making among providers, and outreach to educate patients; (2) the relaxation of policies by regulators/insurers, focused most often on reimbursement of services; and (3) how patient engagement was impacted via telehealth, including openness to telehealth, more family-level accessibility, and reduced no-show rates. Implications for social workers include heightened professional training on telehealth as well as increasing the critical role that social workers serve in educating providers and patients on telehealth. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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