Automation function and malfunction: effects on human performance in accident handling tasks.

By conducting a mixed-design experiment using simplified accident handling tasks performed by two-person teams, this study examined the effects of automation function and condition (before, during, and after malfunction) on human performance. Five different and non-overlapping functions related to h...

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Publicado en:Ergonomics Vol. 67; no. 6; pp. 866 - 881
Autores principales: Dong, Xiaolu, Li, Zhizhong
Formato: pictorial questionnaire/scale research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Jun2024
Acceso en línea:Ver este registro en EBSCOhost
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      jtl: Ergonomics
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      dt: Jun2024
      vid: 67
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      pub: Taylor & Francis Ltd
      place: Philadelphia, Pennsylvania
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        177394634
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        10.1080/00140139.2024.2307964
        177394634
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        atl: Automation function and malfunction: effects on human performance in accident handling tasks.
      aug:
        au:
          Dong, Xiaolu
          Li, Zhizhong
        affil: Department of Industrial Engineering, Tsinghua University, Beijing, China
      sug:
        subj:
          Automation
          Equipment Failure
          Accidents
          Task Performance and Analysis
          Occupational Safety
          Human
          Ergogenic Products
          Pretest-Posttest Design
          Professional Knowledge
          Nuclear Power Plants
          Cognition
          Trust
          Funding Source
      ab: By conducting a mixed-design experiment using simplified accident handling tasks performed by two-person teams, this study examined the effects of automation function and condition (before, during, and after malfunction) on human performance. Five different and non-overlapping functions related to human information processing model were considered and their malfunctions were set in a first-failure way. The results showed that while the automation malfunction impaired task performance, the performance degradation for information analysis was more severe than response planning. Contrary to other functions, the situation awareness for response planning and response implementation tended to increase during malfunctioning and decrease after. In addition, decreased task performance reduced trust in automation, and malfunctions in earlier stages of information processing resulted in lower trust. Suggestions provided for the design and training related to automation emphasise the importance of high-level cognitive support and the benefit of involving automation error handling in training. The effects of automation function and malfunction on human performance are important for design and training. The experimental results in this study revealed the significance of high-level cognitive support. Also, introducing automation error handling in training can be helpful in improving situation awareness of the teams.
      pubtype: Academic Journal
      doctype:
        pictorial
        questionnaire/scale
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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