Public Beliefs About Accessibility and Quality of Emergency Departments in Germany.

Background: It is well established that emergency department (ED) crowding leads to worse health outcomes. Although various patient surveys provide information about reasons to visit EDs, less is known in terms of beliefs about EDs among the general population. This study examines public beliefs reg...

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Publicado en:Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health Vol. 25; no. 3; pp. 389 - 399
Autores principales: Klein, Jens, Koens, Sarah, Scherer, Martin, Strauß, Annette, Härter, Martin, von dem Knesebeck, Olaf
Formato: research tables/charts Journal Article
Publicado: Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health May2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2024
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      pub: Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
      place: Orange, California
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        10.5811/westjem.18224
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        atl: Public Beliefs About Accessibility and Quality of Emergency Departments in Germany.
      aug:
        au:
          Klein, Jens
          Koens, Sarah
          Scherer, Martin
          Strauß, Annette
          Härter, Martin
          von dem Knesebeck, Olaf
        affil: University Medical Center Hamburg-Eppendorf, Institute of Medical Sociology, Hamburg, Germany
      sug:
        subj:
          Public Opinion
          Health Beliefs
          Health Services Accessibility
          Quality of Health Care
          Emergency Service Germany
          Social Factors
          Health Knowledge
          Health Literacy
          Germany
          Human
          Cross Sectional Studies
          Random Sample
          Coefficient alpha
          Descriptive Statistics
          Linear Regression
          Female
          Male
          Adolescence
          Adult
          Middle Age
          Aged
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Female
          Male
      ab: Background: It is well established that emergency department (ED) crowding leads to worse health outcomes. Although various patient surveys provide information about reasons to visit EDs, less is known in terms of beliefs about EDs among the general population. This study examines public beliefs regarding accessibility and quality of EDs and their associations with social characteristics (gender, age, education, immigration background) as well as knowledge about emergency care services and health literacy. Methods: We conducted a cross-sectional study based on a random sample of 2,404 adults living in Hamburg, Germany, in winter 2021/2022. We developed eight statements regarding accessibility and quality of EDs leading to two scales (Cronbach's α accessibility = 0.76 and quality of care = 0.75). Descriptive statistics of the eight items are shown and linear regression were conducted to determine associations of the two scales with social characteristics as well as knowledge about emergency care services and health literacy (HLS-EU-Q6). Results: Nearly 44% of the respondents agreed that "you can always go to an ED, if you do not get a short-term appointment with a general practitioner or specialist." And 38% agreed with the statement, "If you do not have the time during normal practice hours due to your work, you can always go to an ED." In terms of quality, 38% believed that doctors in EDs are more competent than doctors in general practice, and 25% believed that doctors in EDs are more competent than doctors in specialized practices. In the fully adjusted model, public beliefs about emergency care accessibility and quality of EDs were significantly associated with all social characteristics and knowledge of emergency care options with the strongest associations between knowledge and accessibility (β = -0.17; P < 0.001) and between education and quality (β = -0.23; P < 0.001). Conclusion: We found endorsement of public beliefs about accessibility and quality of EDs that can lead to inappropriate utilization. Our results also suggest that knowledge of different emergency services plays an important role. Therefore, after system-related reorganizations of emergency care, information campaigns about such services tailored to socially deprived populations may help alleviate the issue of crowding.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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