Is the Calgary-Cambridge Model of consultation a suitable communication tool for students and newly qualified paramedics? A qualitative study.

Introduction: The Calgary-Cambridge Model (C-CM), developed by Kurtz and Silverman in 1996, is a communication tool developed for doctors. Since its publication, it has been adopted by various healthcare professionals; however, no previous research has been identified that evaluates its use in param...

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Publicado en:British Paramedic Journal Vol. 9; no. 1; pp. 23 - 34
Autor principal: Hastings, Claire
Formato: research tables/charts Journal Article
Publicado: College of Paramedics Jun2024
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Is the Calgary-Cambridge Model of consultation a suitable communication tool for students and newly qualified paramedics? A qualitative study.
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        au: Hastings, Claire
        affil: Sheffield Hallam University.
      sug:
        subj:
          Referral and Consultation Methods
          Communication Methods
          New Graduates
          Paramedics
          Attitude of Health Personnel Evaluation
          Students, Allied Health
          Student Attitudes Evaluation
          Life Experiences Evaluation
          Human
          Qualitative Studies
          Male
          Female
          Adolescence
          Adult
          Middle Age
          Student Satisfaction
          Personal Satisfaction
          Medical Practice
          Prehospital Care
          Work Environment
          Thematic Analysis
          Reflection
          Convenience Sample
          Decision Making, Shared
          Feedback
          Quota Sample
          Colleges and Universities
          England
          Semi-Structured Interview
          Interview Guides
          Language
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: Introduction: The Calgary-Cambridge Model (C-CM), developed by Kurtz and Silverman in 1996, is a communication tool developed for doctors. Since its publication, it has been adopted by various healthcare professionals; however, no previous research has been identified that evaluates its use in paramedic practice. This study aims to explore the experience of students and newly qualified paramedics (NQPs) applying the C-CM in practice, and establish their experiences and perceptions of its suitability as a communication tool in the pre-hospital environment. Methods: This MSc research project, conducted in April–May 2021, applied qualitative methods with thematic analysis to written reflections and semi-structured interview transcripts discussing the implementation of C-CM in paramedic practice. A convenience-quota sample of 11 participants, consisting of third-year paramedic students and recent NQPs, were recruited. This research is reported using Consolidated Criteria for Reporting Qualitative Research (COREQ) reporting guidelines. Results: Eleven participants were recruited in total; nine consented to reflective writing analysis and interviews, two consented to writing analysis only. Analysis of the writing samples allowed for a deductive approach to the interview plan. Participants consisted of seven males and four females. All eleven participants (ten British and one Indian) spoke English as a first language. Ages ranged from 18 to 59 years. Career status was 46.2% third-year students and 53.8% NQPs. Four major themes were identified: barriers to implementation of the C-CM in practice; impact of C-CM on paramedic practice; C-CM as a teaching and learning tool in paramedic practice; and adaptation of C-CM for paramedic practice. Conclusions: Participants suggested that implementation of C-CM leads to improved structure and shared decision-making; however, adaptions to make it more paramedic-focused would be welcomed. The diversity of patients and their preferences can make its implementation challenging, and the negative feedback received from experienced ambulance staff was a significant concern to participants.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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