Understanding rural‐urban differences in veterans' internet access, use and patient preferences for telemedicine.

Background: The expansion of telemedicine (e.g., telephone or video) in the Veterans Health Administration (VA) raises concerns for health care disparities between rural and urban veterans. Factors impeding telemedicine use (e.g., broadband, digital literacy, age) disproportionally affect rural vete...

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Publicado en:Journal of Rural Health Vol. 40; no. 3; pp. 438 - 446
Autores principales: O'Shea, Amy M. J., Gibson, Mikayla, Merchant, James, Rewerts, Kelby, Miell, Kelly, Kaboli, Peter J., Shimada, Stephanie L.
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Jun2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jun2024
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        atl: Understanding rural‐urban differences in veterans' internet access, use and patient preferences for telemedicine.
      aug:
        au:
          O'Shea, Amy M. J.
          Gibson, Mikayla
          Merchant, James
          Rewerts, Kelby
          Miell, Kelly
          Kaboli, Peter J.
          Shimada, Stephanie L.
        affil: VA Office of Rural Health, Veterans Rural Health Resource Center‐Iowa City (VRHRC‐IC), Iowa City Veterans Affairs Health Care System, Iowa City Iowa,, USA
      sug:
        subj:
          Veterans Psychosocial Factors
          Rural Population
          Urban Population
          Veterans Health Services
          Internet Access
          Internet Utilization
          Telemedicine Utilization
          Patient Preference
          Health Services Evaluation
          Human
          Male
          Female
          Comparative Studies
          Funding Source
          Health Services Accessibility
          United States Department of Veterans Affairs
          Descriptive Statistics
          Technology Education
          Male
          Female
      ab: Background: The expansion of telemedicine (e.g., telephone or video) in the Veterans Health Administration (VA) raises concerns for health care disparities between rural and urban veterans. Factors impeding telemedicine use (e.g., broadband, digital literacy, age) disproportionally affect rural veterans. Purpose: To examine veteran‐reported broadband access, internet use, familiarity with, and preferences for telemedicine stratified by residential rurality. Methods: Three hundred fifty veterans with a VA primary care visit in March 2022 completed a 30‐min computer‐assisted telephone interview. The sampling design stratified veterans by residential rurality (i.e., rural or urban) and how primary care was delivered (i.e., in‐person or by video). Counts and weighted percentages are reported. Findings: After accounting for survey weights, 96.2% of respondents had in‐home internet access and 89.5% reported functional connection speeds. However, rural‐ compared to urban‐residing veterans were less likely to experience a telemedicine visit in the past year (74.1% vs. 85.2%; p = 0.02). When comparing telemedicine to in‐person visits, rural versus urban‐residing veterans rated them not as good (45.3% vs. 36.8%), just as good (51.1% vs. 53.1%), or better (3.5% vs. 10.0%) (p = 0.05). To make telemedicine visits easier, veterans, regardless of where they lived, recommended technology training (46.4%), help accessing the internet (26.1%), or provision of an internet‐enabled device (25.9%). Conclusions: Though rural‐residing veterans were less likely to experience a telemedicine visit, the same actionable facilitators to improve telemedicine access were reported regardless of residential rurality. Importantly, technology training was most often recommended. Policy makers, patient advocates, and other stakeholders should consider novel initiatives to provide training resources.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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