Qualitative Exploration of Speech Pathologists' Experiences and Priorities for Aphasia Service Design: Initial Stage of an Experience‐Based Co‐Design Project to Improve Aphasia Services.

Introduction and Aims: Stroke survivors with aphasia (impaired language/communication) have poor outcomes and gaps in the clinical implementation of best practice contribute to this. Little is known, however, about speech pathologist perspectives on the touchpoints (key moments shaping experiences)...

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Publicado en:Health Expectations Vol. 27; no. 3; pp. 1 - 14
Autores principales: Anemaat, Lisa, Palmer, Victoria J., Copland, David A., Binge, Geoffrey, Druery, Kent, Druery, Julia, Mainstone, Kathryn, Aisthorpe, Bruce, Mainstone, Penelope, Wallace, Sarah J.
Formato: pictorial research tables/charts Journal Article
Publicado: Wiley-Blackwell Jun2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jun2024
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        atl: Qualitative Exploration of Speech Pathologists' Experiences and Priorities for Aphasia Service Design: Initial Stage of an Experience‐Based Co‐Design Project to Improve Aphasia Services.
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        au:
          Anemaat, Lisa
          Palmer, Victoria J.
          Copland, David A.
          Binge, Geoffrey
          Druery, Kent
          Druery, Julia
          Mainstone, Kathryn
          Aisthorpe, Bruce
          Mainstone, Penelope
          Wallace, Sarah J.
        affil: School of Health and Rehabilitation Sciences, Queensland Aphasia Research Centre, The University of Queensland, Herston, Australia
      sug:
        subj:
          Speech-Language Pathologist Attitudes
          Research Priorities
          Aphasia
          Mental Health Services
          Life Experiences
          Human
          Male
          Female
          Patient Centered Care
          Qualitative Studies
          Stroke Rehabilitation
          Language
          Communication
          Implementation Science
          Funding Source
          Health Care Delivery
          Geographic Locations
          Queensland
          Community Service
          Interviews
          Focus Groups
          Thematic Analysis
          Physician-Patient Relations
          Clinical Supervision
          Collaboration
          Multidisciplinary Care Team
          Transitional Care Education
          Referral and Consultation
          Open-Ended Questionnaires
          Health Inequities
          Medical Practice, Evidence-Based
          Health Services Accessibility
          Descriptive Statistics
          Male
          Female
      ab: Introduction and Aims: Stroke survivors with aphasia (impaired language/communication) have poor outcomes and gaps in the clinical implementation of best practice contribute to this. Little is known, however, about speech pathologist perspectives on the touchpoints (key moments shaping experiences) in the clinical care pathway that have the greatest impact on service delivery nor how this varies by geographical location. We explored the experiences of speech pathologists who provide aphasia services to establish priorities for improvement and design. Methods and Analysis: This is the initial experience gathering and priority identification stage of an experience‐based co‐design (EBCD) project. Speech pathologists were recruited from 21 geographically diverse Hospital and Health Services in Queensland, Australia. Speech pathologists working in acute, rehabilitation and community services shared positive and negative experiences of delivering aphasia care in interviews and focus groups. Experiential data were analysed using qualitative thematic analysis to determine touchpoints. Priorities for service design were identified using an adapted nominal group technique. Results: Speech pathologists (n = 62) participated in 16 focus groups and nine interviews and shared 132 experiences of delivering aphasia care. Providing care in teams with poor awareness of the impacts of aphasia was identified as a key challenge, as poor patient‐provider communication was perceived to increase risk of adverse outcomes for patients. Speech pathologists identified areas for improvement related to their own professional needs (e.g., greater access to clinical supervision); collaborative health care (e.g., better coordination and interdisciplinary care to increase therapy time); and the service context and environment (e.g., psychological services able to support diverse communication needs). Conclusions: Speech pathologist delivery of aphasia services could be improved through increased access to clinical supervision, opportunities for peer debriefing and interdisciplinary care. Priorities for service design varied by geographical location and included: education to support care transitions (remote areas), improved referral pathways and service linkage (regional areas) and dedicated aphasia staffing (metropolitan areas). Patient or Public Contribution: A consumer advisory committee comprising people with aphasia (n = 3, authors K.M., K.D. and B.A.), their significant others (n = 2, authors J.D. and P.M.), and a Cultural Capability Officer (author G.B.) guided this research. The team: (1) reviewed participant information; (2) co‐designed surveys and workshop resources; (3) copresented research outcomes and contributed to publications. Research questions and study design (e.g., analysis methods and assessment measures) were developed by the research team (authors L.A., V.J.P., D.A.C. and S.J.W.).
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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