Robots onboard? Investigating what individual predispositions and attitudes influence the reactions of museums' employees towards the adoption of social robots.
The digital transformation is affecting museums. New technologies such as applications, beacons, QR codes, virtual guides, holograms, touchscreens, and augmented reality are commonly adopted. Although much research was conducted on how visitors perceived the adoption of new technologies by museums,...
| Publicado en: | Museum Management & Curatorship Vol. 39; no. 4; pp. 457 - 482 |
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| Autores principales: | , , |
| Formato: | Artículo |
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Taylor & Francis Ltd
Aug2024
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=178530721&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 178530721 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 09647775 JP0 jtl: Museum Management & Curatorship issn: 09647775 maglogo: N pubinfo: dt: Aug2024 vid: 39 iid: 4 pid: 377 pub: Taylor & Francis Ltd artinfo: ui: 178530721 10.1080/09647775.2023.2235678 ppf: 457 ppct: 25 formats: tig: atl: Robots onboard? Investigating what individual predispositions and attitudes influence the reactions of museums' employees towards the adoption of social robots. aug: au: Modliński, Artur Fortuna, Paweł Rożnowski, Bohdan affil: Department of Management, Faculty of Management, University of Łódź, Łódź, Poland Department of Experimental Psychology, Institute of Psychology John Paul II Catholic University of Lublin, Lublin, Poland Department of Work Psychology, Organization and Psychosocial Rehabilitation, Institute of Psychology John Paul II Catholic, University of Lublin, Lublin, Poland su: Museum employees Digital transformation Attitude (Psychology) Social robots Two-dimensional bar codes Augmented reality Robots Touch screens sug: subj: Museum employees Digital transformation Attitude (Psychology) Social robots Two-dimensional bar codes Augmented reality Robots Touch screens keyword: digital museum museum management museum's employment social robots technology acceptance ab: The digital transformation is affecting museums. New technologies such as applications, beacons, QR codes, virtual guides, holograms, touchscreens, and augmented reality are commonly adopted. Although much research was conducted on how visitors perceived the adoption of new technologies by museums, little is known about the reaction of the staff. Individual predispositions such as resistance to change, AI anxiety, and attitudes towards robots were used as the independent variables. This paper presents the research conducted on 220 museum employees. The results suggest that museum staff react to the decision on the adoption of social robots cognitively, emotionally, and behaviourally. Negative cognitive reactions are elicited by earlier negative attitudes towards interactions with robots. Negative emotional reactions are associated with earlier negative attitudes towards interactions with robots and the fear of being replaced. Ultimately, behavioural reactions are elicited by all of the above along with the anxiety of learning new technological skills. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y dt: @attributes: year: 2024 holdings: @attributes: islocal: N |
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