Striking the balance: Assertiveness training for constructive workplace conversations in India.

The Assertiveness Training Program seeks to cultivate a balanced and constructive approach to workplace communication, empowering participants with the skills needed to navigate conversations effectively. Recognizing the delicate equilibrium between Assertiveness and empathy, the program emphasizes...

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Publicado en:Journal of Human Behavior in the Social Environment Vol. 34; no. 6; pp. 980 - 993
Autores principales: Jandhyala, Shivani, Kumar, Navin
Formato: Artículo
Publicado: Taylor & Francis Ltd Aug/Sep2024
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug/Sep2024
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        atl: Striking the balance: Assertiveness training for constructive workplace conversations in India.
      aug:
        au:
          Jandhyala, Shivani
          Kumar, Navin
        affil:
          Research Scholar, School of Social Sciences and Languages, Vellore Institute of Technology, Vellore, Tamil Nadu, India
          School of Social Sciences and Languages, Vellore Institute of Technology, Vellore, Tamil Nadu, India
      su:
        Employee education
        Job involvement
        Empathy
        Conversation
        Assertiveness training
        Professional ethics
        Self-efficacy
        Work environment
        Leadership
        Educational outcomes
        Evaluation of human services programs
        Employee assistance programs
        Questionnaires
        Work-life balance
        Listening
        Confidence
        Adult education workshops
        Social boundaries
        Interpersonal relations
        Professional competence
        Conflict management
        Group process
        Employee attitudes
      sug:
        subj:
          Employee education
          Job involvement
          Empathy
          Conversation
          Assertiveness training
          Professional ethics
          Self-efficacy
          Work environment
          Leadership
          Educational outcomes
          Evaluation of human services programs
          Employee assistance programs
          Questionnaires
          Work-life balance
          Listening
          Confidence
          Adult education workshops
          Social boundaries
          Interpersonal relations
          Professional competence
          Conflict management
          Group process
          Employee attitudes
      keyword:
        Assertiveness
        boundaries
        conflict resolution
        group counselling
        negotiation skills
      ab: The Assertiveness Training Program seeks to cultivate a balanced and constructive approach to workplace communication, empowering participants with the skills needed to navigate conversations effectively. Recognizing the delicate equilibrium between Assertiveness and empathy, the program emphasizes the importance of expressing one's thoughts and needs assertively while fostering a collaborative and understanding atmosphere. An assessment is conducted for 50 employees on their Assertiveness Level and Leadership Competencies. The participants were asked to answer a questionnaire (Assertiveness and leadership competencies) before the beginning of the group training. Assertiveness. Tools: Rathus Assertiveness Schedule. Through a series of engaging workshops (8 Sessions) for employees with practical exercises, participants strike the right balance between Assertiveness and Active Listening, enabling them to communicate with confidence and receptivity. The program aims to equip individuals with tools to address conflict, provide constructive feedback, and build stronger professional relationships. By mastering the art of striking this balance, participants contribute to a workplace culture where open and respectful dialogue thrives, creating an environment conducive to innovation, teamwork, and overall organizational success.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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      custom: Copyright of Journal of Human Behavior in the Social Environment is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use.
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