Digital payments and relational embedding: Turning relations into data and data into relations.

Research on the digital economy has highlighted the assetization of data. This article argues for expanding existing research on data and datafication processes by focusing on how relationships are made and unmade through and from data. We introduce a general analytic model of "relationing" and show...

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Detalles Bibliográficos
Publicado en:Big Data & Society Vol. 11; no. 3; pp. 1 - 11
Autores principales: Mützel, Sophie, Unternährer, Markus
Formato: Artículo
Publicado: Sage Publications Inc. Jul-Sep2024
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Digital payments and relational embedding: Turning relations into data and data into relations.
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          Mützel, Sophie
          Unternährer, Markus
        affil: Department of Sociology, 30731 University of Lucerne, Switzerland
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      keyword:
        digital economy
        Payments
        personalization
        relations
        transactional data
        valuation
      ab: Research on the digital economy has highlighted the assetization of data. This article argues for expanding existing research on data and datafication processes by focusing on how relationships are made and unmade through and from data. We introduce a general analytic model of "relationing" and show how relationships between users, companies, and products are created in three different moments—entanglement, dissection, and matching—first in the digital economy, then in physical stores. We show how payments with mobile phones connect the digital to the brick-and-mortar economy. Applying our model, we illustrate how a mobile phone's various data streams, money's record-keeping function, and retailers' loyalty programs produce qualitatively and quantitatively new relations between customers, retailers, banks, app providers, and payment intermediaries. We argue that "relational embedding" captures the inherent relationality between users, their data points, and other economic actors: algorithmically relating users' data profiles to other users' profiles yields personalized recommendations, ads, or rebates, continuing the relationship between retailers and customers.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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          year: 2024
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