Predictors of No-Shows and Cancellations in an Outpatient Neuropsychology Clinic in a Large Healthcare System.
Background: The purpose of this study was to evaluate potential predictors of no-shows and late cancellations in an outpatient clinic within a large healthcare system serving vulnerable communities. Methods: Demographic data and appointment status were recorded for 537 consecutive patients scheduled...
| Publicado en: | Journal of Community Health Vol. 49; no. 5; pp. 900 - 907 |
|---|---|
| Autores principales: | , , , , |
| Formato: | Artículo |
| Publicado: |
Springer Nature
Oct2024
|
| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=179257575&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 179257575 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00945145 JCH jtl: Journal of Community Health issn: 00945145 maglogo: N pubinfo: dt: Oct2024 vid: 49 iid: 5 pid: 237 pub: Springer Nature artinfo: ui: 179257575 10.1007/s10900-024-01378-x ppf: 900 ppct: 7 formats: fmt: – @attributes: type: T – @attributes: type: P size: 853KB tig: atl: Predictors of No-Shows and Cancellations in an Outpatient Neuropsychology Clinic in a Large Healthcare System. aug: au: Stagni, Alessandra M. Rosenstein, Leslie D. Marcano, Alejandro Perez Woolsey, Alejandra N. Nieves, Emmanuel Rosario affil: https://ror.org/04rt7ps04 Department of Psychiatry, UT Southwestern Medical Center and Parkland Health and Hospital System, 5323 Harry Hines Blvd., Mail Stop 9044, 75390, Dallas, TX, USA su: Patient compliance Communities Race Surgery Outpatient services in hospitals Computer software Medical appointments Neuropsychology Clinics sug: subj: Patient compliance Communities Race Offices of physicians All Other Outpatient Care Centers Community health centres All other out-patient care centres Software publishers (except video game publishers) Computer and software stores Computer and Computer Peripheral Equipment and Software Merchant Wholesalers Computer, computer peripheral and pre-packaged software merchant wholesalers Surgery Outpatient services in hospitals Computer software Medical appointments Neuropsychology Clinics keyword: Access to care Healthcare costs No-shows Waitlists Access to care Healthcare costs No-shows Waitlists ab: Background: The purpose of this study was to evaluate potential predictors of no-shows and late cancellations in an outpatient clinic within a large healthcare system serving vulnerable communities. Methods: Demographic data and appointment status were recorded for 537 consecutive patients scheduled for neuropsychological evaluation in an outpatient psychiatry clinic. Patients include 220 males and 317 females with an average formal education of 11.01 years (SD = 3.87) and age of 55.64 years (SD = 16.20). Results: The overall rate of no-shows or late cancellations was 20%. Of the 106 patients who no-showed/late cancelled, 41% rescheduled, and of those, 23% missed or late cancelled their second appointment. No-shows and late cancellations were associated with historical/prior no-show rate, while race/ethnicity and activation of MyChart had slight impacts. Conclusions: These data suggest that prior no-show rates and MyChart access may be targets for interventions to improve show rates. This is important for the patients' gaining access to care as well as minimizing financial strains for the system and increasing wait times/delays to care for other patients. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|