Barriers to Effective Communication Between Nurses and Patients from the Perspective of Emergency Nurses at Educational-Therapeutic: A Cross-Sectional Study.

Background: Effective communication between nurses and patients is essential for delivering quality patient care, particularly in high-pressure settings such as emergency departments. Objectives: This study aimed to assess the barriers hindering effective nurse-patient communication, as perceived by...

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Publicado en:Journal of Nursing & Midwifery Sciences Vol. 11; no. 3; pp. 1 - 8
Autores principales: Kordkolaee, Zahra Atghaee, Kaveh, Omolhoda, Hosseinnataj, Abolfazl, Esmaeilli, Ravanbakhsh
Formato: research tables/charts Journal Article
Publicado: Brieflands Sep2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2024
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        atl: Barriers to Effective Communication Between Nurses and Patients from the Perspective of Emergency Nurses at Educational-Therapeutic: A Cross-Sectional Study.
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        au:
          Kordkolaee, Zahra Atghaee
          Kaveh, Omolhoda
          Hosseinnataj, Abolfazl
          Esmaeilli, Ravanbakhsh
        affil: Research Commitee Nasibeh Mazandaran Universinty of Medical Science, Mazandaran, Iran
      sug:
        subj:
          Nurse-Patient Relations
          Communication
          Emergency Nurses Psychosocial Factors
          Nurse Attitudes
          Academic Medical Centers Iran
          Human
          Iran
          Male
          Female
          Adult
          Middle Age
          Descriptive Research
          Cross Sectional Studies
          Academic Medical Centers
          Questionnaires
          Descriptive Statistics
          Summated Rating Scaling
          Nonparametric Statistics
          T-Tests
          Analysis of Variance
          Friedman Test
          Data Analysis Software
          Job Experience
          Work Environment
          Social Factors
          Patients
          Health Status
          Workload
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: Background: Effective communication between nurses and patients is essential for delivering quality patient care, particularly in high-pressure settings such as emergency departments. Objectives: This study aimed to assess the barriers hindering effective nurse-patient communication, as perceived by emergency nurses employed at the teaching hospitals associated with Mazandaran University of Medical Sciences in Iran in 2023. Methods: This cross-sectional study recruited 184 emergency nurses from five university hospitals using a census method. The sample population consisted of nurses working in emergency departments affiliated with Mazandaran University of Medical Sciences from May to August 2023, in Iran. Data were collected using demographic and the Barriers to Nurse-Patient Communication questionnaires, a validated and reliable instrument that assesses four domains hindering effective communication between nurses and patients. The data were analyzed using SPSS version 22. Results: According to the calculations, 65.2% of the participants were female, with ages ranging from 23 to 54 years and work experience between 1 and 27.5 years. Additionally, 92.4% held a bachelor's degree, and 7.6% had a master's degree. The results showed that, according to the emergency nurses, the barriers to communication between nurses and patients in the four investigated areas, ranked from highest to lowest score, were occupational characteristics, environmental factors, personal-social factors, and patient's clinical conditions. The highest obstacles identified were: In the field of personal-social factors, patient's excessive expectations (4.05 ± 0.88); in the field of occupational characteristics, heavy workload (4.32 ± 0.90); in the field of patient's clinical conditions, presence of a companion (3.17 ± 1.29); and in the field of environmental factors, lack of appreciation of nurses by officials (3.96 ± 1.09). The barrier scores did not significantly correlate with nurses' demographic variables. Conclusions: According to the results, the biggest obstacles were in the field of job characteristics of the emergency nurses. Therefore, the findings of this research can help nursing managers identify and adjust communication barriers between nurses and patients to adopt more effective strategies for teaching and evaluating nursing communication skills, ultimately fostering effective communication between nurses and patients.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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