Preferred format and strategies for seeking and trusting online health information: a survey of cardiology outpatient attendees across three New Zealand hospitals.

Introduction. The volume and quality of online health information requires consumers to be discerning. Aim. This study aimed to explore consumer Internet use for health information, preferred format and what factors helped them to trust the source. Methods. A cross-sectional study was conducted in 2...

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Publicado en:Journal of Primary Health Care Vol. 16; no. 3; pp. 270 - 278
Autores principales: Wells, Susan, Mahony, Faith, Lee, Arier, McLachlan, Andrew, Dean, Jennie, Clarke, Jane, Lehnhard, Siobhan, Whittaker, Robyn, Harwood, Matire, Cumming, Jacqueline, Bycroft, Janine
Formato: research tables/charts Journal Article
Publicado: CSIRO Publishing Sep2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2024
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        atl: Preferred format and strategies for seeking and trusting online health information: a survey of cardiology outpatient attendees across three New Zealand hospitals.
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          Wells, Susan
          Mahony, Faith
          Lee, Arier
          McLachlan, Andrew
          Dean, Jennie
          Clarke, Jane
          Lehnhard, Siobhan
          Whittaker, Robyn
          Harwood, Matire
          Cumming, Jacqueline
          Bycroft, Janine
        affil: School of Population Health, University of Auckland, Auckland, 1142, New Zealand.
      sug:
        subj:
          Health Information
          Access to Information
          Internet Utilization
          Trust
          Information Seeking Behavior
          Consumer Attitudes
          Surveys
          Human
          Cardiology
          Outpatients
          Hospitals New Zealand
          New Zealand
          Male
          Female
          Descriptive Statistics
          Middle Age
          Aged
          Ethnic Groups
          World Wide Web
          Health Literacy
          Information Services
          Health Knowledge
          Self Care
          Self-Management
          Cross Sectional Studies
          Data Analysis Software
          Logistic Regression
          Confidence Intervals
          Funding Source
          Middle Aged: 45-64 years
          Aged: 65+ years
          Male
          Female
      ab: Introduction. The volume and quality of online health information requires consumers to be discerning. Aim. This study aimed to explore consumer Internet use for health information, preferred format and what factors helped them to trust the source. Methods. A cross-sectional study was conducted in 2016–2017 with adults attending three cardiology outpatient clinic sites using a short paper-based survey. The survey included questions regarding online health information use and perceived trustworthiness with opportunities for free text responses. Survey data were summarised with key questions adjusted by age group, gender and ethnicity using logistic regression. Results. Of the 708 respondents (51% women, 66% aged 45–74 years, 16% Māori, 12% Pacific), 73% had sought health information online (64% in the previous 12 months), commonly for medication side effects, their health condition and self-help. Most (65%) were successful, although Pacific respondents reported a lower likelihood of search success compared to Europeans. Younger age groups were more concerned about information quality. Fact sheets (80%) were the most popular format and for all ethnic groups, followed by short videos (31%) and discussion groups (23%). Trusting online information required many strategies with 72% wanting health professionals to recommend websites. Discussion. Online health information seeking is a norm for consumers, with simple fact sheets being the preferred format to build knowledge and skills. With the rising tide of misinformation, health portal providers need to offer accurate and easy-to-read fact sheets in their suite of formats and health professionals need to support consumers guiding them to trusted websites.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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