The effects of online interruption pace and richness on task performance.

This study investigates the impact of online interruption pace and information richness on managerial task performance. A computer game simulating external interruptions online was used to expose participants to either a slow or rapid pace of interruptions and provide them with either lean or rich i...

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Publicado en:Atlantic Journal of Communication Vol. 32; no. 5; pp. 844 - 859
Autores principales: Levy, Eliat Chen, Rafaeli, Sheizaf, Ariel, Yaron
Formato: Artículo
Publicado: Taylor & Francis Ltd Nov/Dec2024
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Nov/Dec2024
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        atl: The effects of online interruption pace and richness on task performance.
      aug:
        au:
          Levy, Eliat Chen
          Rafaeli, Sheizaf
          Ariel, Yaron
        affil:
          Department of Communication, Yezreel Valley College, Tel Adashim, Israel
          Design and Art, Shenkar College of Engineering, Ramat-Gan, Israel
      su:
        Task performance
        Telecommuting
        Media studies
        Computers
      sug:
        subj:
          Task performance
          Telecommuting
          Media studies
          Computers
      keyword:
        managerial work
        Media richness theory
        simulation
        task interruption
      ab: This study investigates the impact of online interruption pace and information richness on managerial task performance. A computer game simulating external interruptions online was used to expose participants to either a slow or rapid pace of interruptions and provide them with either lean or rich information during the task. Task performance was measured based on the points scored in the game. Results indicate that the pace of interruptions significantly affected task performance, with participants experiencing a slow pace of interruptions performing better than those experiencing a rapid one. Information richness did not significantly affect task performance. However, the interaction between the two variables significantly affected task performance, with optimal performance occurring with fewer interruptions and richer information. The growing prevalence of remote work and its potential for more frequent and varied interruptions calls for investigating a more complex model of interruption effects, helping managers better understand interruptions in work environments.
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    language: English
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      custom: Copyright of Atlantic Journal of Communication is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use.
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